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Customer reviews: Wheelify Spin Wheel Email Pop

Develop by Care Cart

Reviews (674)

Overall rating
4.8

What Merchants Think

The "Wheelify Spin Wheel Email Pop" is generally well-received by merchants, who commend its interactive and engaging features that boost customer sign-ups and engagement. The app's easy setup process and design flexibility are also highly praised. While some merchants face occasional technical issues, the dedicated and responsive customer support team is a significant asset, often resolving concerns promptly.

Key Strengths

  • Highly responsive and effective customer support
  • Easy to set up and customize
  • Enhances customer engagement and increases email sign-ups
  • Integrates seamlessly with Shopify stores
  • Gamification aspect increases user interaction on websites

Common Concerns

  • Limited customization options for the wheel design
  • Occasional technical issues with features like subscriber list download
  • Some users experienced challenges with the initial setup

Final Thoughts

Overall, "Wheelify Spin Wheel Email Pop" is an effective tool for boosting customer interaction and conversions through a fun, interactive experience. Its ease of use combined with robust customer support makes it a recommendable app for Shopify merchants, despite minor customization limitations and technical hitches that may arise.

no1shop.de

Jul 19, 2025  on Shopify

great support, easy to use app. had a support agent named luis who was super quick and helpful, really good service

El3ment Productions

Jul 16, 2025  on Shopify

Luis was very very helpful and patient in answering all my questions to get the app embed and setup properly to my shopify store.

Crixus Nutrition

Jul 12, 2025  on Shopify

Outstanding support — incredibly patient, responsive, and genuinely helpful throughout the entire setup process. Highly recommend!

Hjemegn

Jul 09, 2025  on Shopify

hello after installation this is written and cannot access the app in shopify. PV@https://app-assets.gadget.dev/a/140396/280573/assets/index-CbfNzjuv.js:120:581302

Happy420 Africa

Jul 04, 2025  on Shopify

Really fast and amazing support from the support agent called Betty - she went the extra mile for us and ensured all our requests were resolved with urgency.

Haoma

Jun 18, 2025  on Shopify

A equipe de suporte é perfeita! Me atenderam com prontidão e rapidamente, solucionando todos as minhas dúvidas em tempo real, além do APP ser altamente intuitivo.

SKYNN & CO.

Jun 17, 2025  on Shopify

Daniel was incredibly helpful! Made the process a lot easier - couldn't be happier with the service!

The Little Christmas Corner

Jun 05, 2025  on Shopify

This app is awesome to program your promo codes and discount campaigns, i use the free version and is just wonderful, this app also has a live support team to provide you with the assistance any time you need, an Agent Luis helped me to set up a campaign for the first time and it worked perfectly

Meowbaby.be

May 23, 2025  on Shopify

Amazing App and great support, highly responsive and helpful. the app increased our signup rate from 1% to more than 3% and it's getting better as we learn how to use it effectively

DAVID GUNER

May 13, 2025  on Shopify

This is one of the best customer service teams I’ve seen — they do their best to help with everything. Great app, fast and kind support team

Godies

Apr 29, 2025  on Shopify

The app and customer service has been great. The settings and anti-cheat would still need some improvements to have open Wheel for all customers. Otherwise the feedback from customers have been great!

Sopo Soap

Apr 28, 2025  on Shopify

Excellent customer service and the Wheel works amazing. I really love this and helps with our "VAPPU" campaing

Velominata Colombia

Mar 25, 2025  on Shopify

Muy buena , la atencion increible. Me respondieron en menos de un minuto. Pude poner mi logo en mi ruleta que es algo que se debe solicitar especificamente. me encanta

Celia

Mar 19, 2025  on Shopify

Super easy to set up! I had some requests, and Alice and her team went above and beyond to help me. Thank you so much – fantastic app!

Azil Boutique

Mar 14, 2025  on Shopify

I would recommend. I had questions and someone was able to hop on a chat ASAP and guide me through with screenshots and answer questions.

VEGDOG AT

Mar 10, 2025  on Shopify

Wheelify works perfectly—easy to set up, boosts conversions, and looks great! The customer support is outstanding, super quick, and helpful. Highly recommended!

Paleo Hero

Feb 16, 2025  on Shopify

Have just started using this app so need time to see how it works. Look & Feel is good and allows customization. Integration was simple and help & support team were very helpful during set up.

Jugueteria Renner

Feb 12, 2025  on Shopify

Me ha ayudado mucho a mejorar ventas y el chat de ayuda es muy efectivo, muchas gracias Alice por tu ayuda.

Life of ease London

Feb 06, 2025  on Shopify

Increased by subscribers so much quicker than before. Customer service is really easy, you can get answers and help with set up within seconds :)

Ruah Decor

Jan 21, 2025  on Shopify

I liked the support I received with screen shots and explaining the details on how to move forward without any hazzles

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