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Customer reviews: SoldLive: FB & IG Live Selling

Develop by SoldLive

Reviews (130)

Overall rating
4.7

What Merchants Think

Merchants generally express high satisfaction with "SoldLive: FB & IG Live Selling". The app is applauded for its user-friendly interface and innovative features that significantly enhance the live selling experience. Many users highlight the platform's seamless integration with live streaming and e-commerce functionalities as transformative for their businesses. The supportive and responsive customer service team also receives frequent praise, cementing trust and reliability among users.

Key Strengths

  • User-friendly setup and ease of navigation.
  • No sales commission, only a flat monthly fee.
  • Seamless integration with Shopify and convenience in live selling.
  • Outstanding customer service and support.
  • Enhancements to backend operations, saving time and streamlining processes.
  • Built-in marketing features for broader audience reach.

Common Concerns

  • Issues with email communication and response times for specific problems.
  • Functionality issues like inconsistent customer checkout experiences during live sales.
  • Limited capability to sell on platforms outside one's own business.
  • Some features still require optimization, particularly for overlays.

Final Thoughts

"SoldLive: FB & IG Live Selling" is well-received for its innovation in transforming live selling experiences while being user-friendly and efficient. Although a few concerns about certain functional limitations exist, the app continues to deliver exceptional value with its strong feature set and robust customer service. It stands as a game-changer for businesses looking to simplify and enhance their live selling endeavors.

Rochester | Real Deals

Mar 24, 2024  on Shopify

Overall, my experience has been good. Easy for the customers, like the scanning the item option, and it shows up on the overlay. The main issue I continue to have is certain customers on certain live sales will comment the correct number, and never receive a facebook message to check out. The next live sale it will work for them, and not other customers. Trying to trouble shoot this problem with no solution, which has constituted in a loss of some sales. Hoping the problem gets fixed, because I do like the ease of this app.

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