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Customer reviews: SoldLive: FB & IG Live Selling

Develop by SoldLive

Reviews (130)

Overall rating
4.7

What Merchants Think

Merchants generally express high satisfaction with "SoldLive: FB & IG Live Selling". The app is applauded for its user-friendly interface and innovative features that significantly enhance the live selling experience. Many users highlight the platform's seamless integration with live streaming and e-commerce functionalities as transformative for their businesses. The supportive and responsive customer service team also receives frequent praise, cementing trust and reliability among users.

Key Strengths

  • User-friendly setup and ease of navigation.
  • No sales commission, only a flat monthly fee.
  • Seamless integration with Shopify and convenience in live selling.
  • Outstanding customer service and support.
  • Enhancements to backend operations, saving time and streamlining processes.
  • Built-in marketing features for broader audience reach.

Common Concerns

  • Issues with email communication and response times for specific problems.
  • Functionality issues like inconsistent customer checkout experiences during live sales.
  • Limited capability to sell on platforms outside one's own business.
  • Some features still require optimization, particularly for overlays.

Final Thoughts

"SoldLive: FB & IG Live Selling" is well-received for its innovation in transforming live selling experiences while being user-friendly and efficient. Although a few concerns about certain functional limitations exist, the app continues to deliver exceptional value with its strong feature set and robust customer service. It stands as a game-changer for businesses looking to simplify and enhance their live selling endeavors.

First Class Scraps

Feb 04, 2025  on Shopify

WOW! What a time saver! Love the app and it's ease for not only our business, but our customers! It is an absolute game changer for sure.

Love it again boutique

Dec 17, 2024  on Shopify

This app is very easy to setup and use. And they were very quick to respond to some questions we had about how exactly it works since our business process is a little bit different than a normal retail store!

Felecia Bella

Dec 10, 2024  on Shopify

We’ve absolutely loved using this software! It’s incredibly easy to navigate and has been a tremendous help in meeting our needs. A major plus is that they charge a simple monthly fee instead of taking a percentage of sales, which is a huge benefit. Their team is also very knowledgeable and always ready to assist if needed. Highly recommend!

Dress Code by N Marie

Nov 11, 2024  on Shopify

I have been trying to get in touch with them via email for continuing to take a monthly fee even though I have opted out of their program per the email I got from them stating it wasnt a great fit because I barely used it. So why is NO ONE responding to my messages!!!!!!!!!!!!

Markiza Moda Italiana

Apr 23, 2024  on Shopify

Sold Live has completely transformed the landscape of live product selling with its innovative platform! As an enthusiastic user, I’m thrilled to share how this app has revolutionized the way I engage with live streaming sales events. One of the standout features of Sold Live is its seamless integration of live streaming and e-commerce, allowing sellers to showcase their products in real-time while interacting with viewers in a dynamic and engaging manner. The ability to ask questions, make inquiries, and even place orders directly within the live stream creates an immersive shopping experience like no other. The app’s user-friendly interface makes it incredibly easy for sellers to set up and manage their live streams, with intuitive tools for uploading product images, writing descriptions, and setting prices. Additionally, Sold Live offers built-in marketing features to help sellers reach a wider audience and drive sales, including promotional banners, social media integration, and targeted notifications.

Nichelle The Anonymous Shop-A-Holic

Apr 14, 2024  on Shopify

Great product, simple and easy to use, but does not allow to sell on other business platforms besides your own.

Whiskey & Lace Clothing Boutique

Mar 27, 2024  on Shopify

I switched from CS to SoldLive about 2 years ago and I am so happy I did! My customers felt "pushed" with CS but with SoldLive there isnt the excessive push to get them to shop. They already shopped my shopify website so comfortably. Plus they don't have to make an account, everything is linked through Shopify. I love the look of it when we go Live and still makes me feel "official." PLus the customer service is phenomenal! Can't recommend these guys enough

Rochester | Real Deals

Mar 24, 2024  on Shopify

Overall, my experience has been good. Easy for the customers, like the scanning the item option, and it shows up on the overlay. The main issue I continue to have is certain customers on certain live sales will comment the correct number, and never receive a facebook message to check out. The next live sale it will work for them, and not other customers. Trying to trouble shoot this problem with no solution, which has constituted in a loss of some sales. Hoping the problem gets fixed, because I do like the ease of this app.

Viet Huong Collection USA

Mar 13, 2024  on Shopify

I do like this app. It’s convenient and time saver for live stream business. However, many other functions need to be improved, also overlay app is not optimized.

Amazin Trendz

Dec 12, 2023  on Shopify

This app has transformed our LIVEs! It has helped streamline our backend operations and sales. No more trying to figure out who wants what and no more manual invoicing. This app is user-friendly and has given us back our time. Our online business manager has been working closely with Joe (the CEO), who has been super helpful! Definitely a game-changer!

Heather's Heavenly Boutique

Dec 10, 2023  on Shopify

I absolutely love this app for my website and fb!! I used to have commentsold and an app, and it was a waste because my customers would always come to my website but not utilize my app. So I canceled and came to soldlive and it has been a game changer! It is so much more user friendly as well. My customers love the ease of checking out and they can subscribe to my notifications through their messenger! I’m in love!! Thank you soldlive for giving me better features at an affordable price!!

marketonmainnc

Nov 06, 2023  on Shopify

This app is wonderful ! User friendly, works as described and also the best customer service ! These guys will answer all your question in a very short time frame

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