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メール・フォームからの問い合わせをチームで共有。楽天市場やYahoo!ショッピングなど多モールからの問い合わせもまとめて管理

Multi-channel management
Error prevention
Status tracking
Unified dashboard
Team collaboration
Duplicate reply prevention

Advanced Helpdesk: FAQ builder, help center, support widget Show more

MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
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Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Easy-setup survey w/ links for improved marketing & conversion

Easy-setup templates
1-click survey tool
Link/qr code surveys
Analytics for optimization
Shopify checkout extensibility
Custom coupons & points

SNS投稿型レビューアプリ!SDGsに関連する商品のレビューをお客様のSNSに投稿できるようにするアプリです!

Sns review postings
Automatic share requests
Coupon distribution