What Merchants Think

Merchants generally hold "Sinch: Automated SMS & MMS" in high regard, praising its ease of use, effective customer engagement features, and beneficial impact on sales and brand awareness. However, there are occasional criticisms regarding the customer support and compatibility issues with specific web browsers.

Key Strengths

• User-friendly interface and seamless setup process
• Responsive and helpful customer support team
• Effective in increasing brand awareness and re-engaging customers
• Competitive SMS rates and easy platform integration
• Improves sales conversion with abandoned cart features

Common Concerns

• Instances of unprofessional customer service experiences
• Lack of support for the latest version of Safari on macOS

Final Thoughts

The overall reception of "Sinch: Automated SMS & MMS" is positive, with numerous merchants benefiting from its robust features that enhance customer engagement and drive sales. While there are minor concerns regarding customer support and browser compatibility, the app stands out as a valuable tool for businesses looking to improve their communication strategies.