Reviews: Smart RSS Feed

Customer reviews: Smart RSS Feed

Reviews (20)

Overall rating

3.9

5

6
4
3

1
2

2
1

4

What Merchants Think

The "Smart RSS Feed" app receives mixed reviews from merchants. While many users appreciate its functionality and the positive impact it has on tasks like Pinterest marketing, there is significant criticism concerning the app's customer support. The app excels in its core purpose but suffers from recurring issues in service responsiveness, which affects overall user satisfaction.

Key Strengths

Effective in creating and managing RSS feeds.
Simple to use with straightforward setup.
Positive impact on social media marketing, particularly for Pinterest.
Offers a generous 60 days free trial.

Common Concerns

Persistent issues with unresponsive customer support.
Delayed response times for technical support tickets.
Occasional app malfunctioning and bugs not addressed promptly.

Final Thoughts

The "Smart RSS Feed" app is highly effective for automating and managing RSS content, making it a valuable tool for users aiming to enhance their digital marketing efforts. However, the lack of reliable customer support remains a significant drawback that could deter potential users. The app's overall utility is undeniable, but improvements in support services are necessary to enhance the user experience and maintain customer trust.

Sew Bad It's Good Fabric

Jun 18, 2024 on Shopify

Created Pinterest pins blazing fast, very simple and straightforward!

Goods Of Japan

Jan 27, 2024 on Shopify

WOW. great app for RSS feeds and comes with 60 days free trial

Mostly This'n'That

Nov 19, 2023 on Shopify

This is an update to my original review of this product (shown below). I am changing my rating from 1 star to 5 stars due to a response from the "powers that be" for this app. It appears that I am the fault of the app malfunctioning due to some unintentional changes to some of the node settings. The repairs have been made and this app is working as it was intended to work. My thanks to the Smart RSS Feed personnel for their explanation of what was wrong, why it happened, and correcting the issue. Original Rating: Although the concept of this app is good, the customer service/tech support behind the product is either extremely slow or non-existent. One would think that if they were serious about a fee for this app that they'd take better care of the issues that this app has, such as this: "This page contains the following errors: error on line 14 at column 14: error parsing attribute name Below is a rendering of the page up to the first error." I've been waiting for 10 days for some response to my support ticket with literally no action from this app's support personnel. I'll give it a few more days, but I'm not going to keep this app if no one is going to maintain and service their customer base. IMO? Shoddy management If a response and fix are provided within the next 3-5 days, I'll consider updating this review to a better one. However, based on my current experience of this app's management, I'm not too hopeful that that's going to happen.

Bwearn

Aug 26, 2023 on Shopify

This app is a life changer for me. Just created tones of Pinterest Pins in one click. Really like it.

The Bircher Bar

Mar 15, 2021 on Shopify

Excellent app - simple to use and works perfectly. Customer service is top-level too. Helpful, friendly and prompt!

Posh Society

Mar 03, 2020 on Shopify

Like any app, there are a few tweaks that are needed but Dayum what a difference this app has made for my Pinterest traffic! Messed around with trying to add RSS Feed myself and then found this app. Easy to setup and affordable. Highly Recommend