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Customer reviews: Smart RSS Feed

Develop by Webmarked

Reviews (20)

Overall rating
3.9

What Merchants Think

The "Smart RSS Feed" app receives mixed reviews from merchants. While many users appreciate its functionality and the positive impact it has on tasks like Pinterest marketing, there is significant criticism concerning the app's customer support. The app excels in its core purpose but suffers from recurring issues in service responsiveness, which affects overall user satisfaction.

Key Strengths

  • Effective in creating and managing RSS feeds.
  • Simple to use with straightforward setup.
  • Positive impact on social media marketing, particularly for Pinterest.
  • Offers a generous 60 days free trial.

Common Concerns

  • Persistent issues with unresponsive customer support.
  • Delayed response times for technical support tickets.
  • Occasional app malfunctioning and bugs not addressed promptly.

Final Thoughts

The "Smart RSS Feed" app is highly effective for automating and managing RSS content, making it a valuable tool for users aiming to enhance their digital marketing efforts. However, the lack of reliable customer support remains a significant drawback that could deter potential users. The app's overall utility is undeniable, but improvements in support services are necessary to enhance the user experience and maintain customer trust.

Rezoia

Jun 16, 2024  on Shopify

very bad support

100 Deals

Oct 12, 2023  on Shopify

A good idea to have such an App, but I didn't get any response from the developer when I needed help for a second time, hence I can't recommend it.

UsedKnives.com

Jun 17, 2022  on Shopify

No suport like everyone else has complained about. I've emailed, opened a ticket and no response. It's decent but no support so I can't use it.

iCase

Mar 18, 2022  on Shopify

the app is good, but the support is terrible, I've been trying for support for more than 7 days, and I still haven't been answered. o app é bom, mas o suporte é pessimo, estou a mais de 7 dias tentando suporte, e ainda não fui atendido.

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