Smart Notifications

Develop by Shopify

$19-$39

/ Month

7 Days Free Trial

Send custom rule driven emails based any order characteristics

Customizable templates

Batch notifications

Custom rule emails

Advanced item filtering

Delayed sending

About Smart Notifications

Launched Oct 27, 2016

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Automate supplier, customer, vendor and staff order notifications using our powerful rule engine.

Smart Notifications is built for merchants who require control over their order notifications. Reduce the overhead of manually filtering and passing orders to suppliers, vendors, staff, and customers with our easy to use rule creator. Benefit from advanced line item filtering, customisable email templates, batch notification sending, delayed notifications as well as fully customisable PDF and CSV attachments.

Trigger custom order notification emails & webhooks based on rules you define.
Create rules based on SKU, vendor, tag or any other attribute of an order.
Send via email and attach CSVs or PDFs with fully customizable templates.
Filter which line items appear in the notification using filter rules.
Send daily or weekly batches of orders in a single notification.

Pros

Allows control over order notifications for merchants
Reduces overhead of manually filtering and passing orders to suppliers, vendors, staff, and customers
Easy to use rule creator for custom notifications
Advanced line item filtering capabilities
Customisable email templates
Support for batch notification sending
Ability to delay notifications
Customisable PDF and CSV attachments
Ability to trigger custom order notification emails and webhooks based on defined rules
Rules can be created based on SKU, vendor, tag, or any other attribute of an order
Daily or weekly batching of orders in a single notification

Cons

May require a learning curve to effectively set up and optimize rules
Potential complexity in creating and managing multiple custom rules
Possible dependency on email deliverability and server issues, which might affect notification reliability
Could be constraints in customization options based on merchant needs
Might incur additional costs or subscription fees for full feature access

Top Helpful Reviews

Don Massimo Coffee

Jun 24, 2024 on Shopify

I never leave reviews so for me to leave one is a big deal - even bigger deal when it comes to five stars! Smart notifications has nailed our biggest pain point which other apps lacked the capabilities to do. The option to send a PDF attachment for order fulfilment to our 3PL warehouse has saved me hours of manual order processing. On top of that, Kieran has been outstanding! He’s been nothing but helpful and gone above and beyond. When the default template wasn’t enough, he lended his wealth of knowledge to make my life easier! I honestly recommend getting this app and paying for the top plan because the benefit are outstanding!

TiCAA Kindermöbel

Feb 05, 2024 on Shopify

We are extremely pleased with this app, which has streamlined our email communications with customers to an impressive degree. The support team behind it has been consistently exceptional, providing top-notch assistance whenever needed. Without a doubt, I wholeheartedly recommend this app to anyone seeking to enhance their email automation processes.

Mariano Store | Handcrafted since 1945

Nov 24, 2023 on Shopify

I have no words to describe the help, patience and kindness of Kieran! Not understanding or understanding very little of coding is not a problem for whoever needs that app because the help Kieran gives is above and beyond my expectations! And of course, the app is great and we can sent as much notifications our clients need. 200% recomment the app!

GetBranded.com

Apr 13, 2023 on Shopify

We have been looking for the functionality this app provides since we started building our website over a year ago. Perfect for our use case, and Kieran has been super helpful with configuring the app and customizing the email layout. I just wish this had come up in our app searches sooner!

DID Electrical

Nov 08, 2022 on Shopify

Fabulous app that has solved three big issues we have. Kieran has been very patient with us and has helped us out enormously so the support is second to none. The app is incredibly versatile and I would recommend to anyone without hesitation.

Quanto Stores

May 24, 2022 on Shopify

Great app from a great team. As orders are handled by different teams determined by product type and location we have been able to use the app to automate fulfilment requests.

BeanBurds

May 14, 2022 on Shopify

We installed this app to help notify our suppliers of daily orders and the app works perfectly. Not only that, but the team behind the app (especially Kieran) have given just the best customer service experience I've ever had with any developer on Shopify. The reason for a 3 star is because we feel that the price of the app is high compared to what is available in the market. Sadly, after over a year of using this app we have decided to move over to report pundit, much cheaper and a million more features.

15h45

Mar 10, 2022 on Shopify

Je souhaitais envoyer une notification intermédiaire à mes clients et cette app est parfaite ! Le support a été très réactif et a recréé le même visuel que mes notifs Shopify Bref, je recommande !

ProHorse

Feb 17, 2022 on Shopify

App does EXACTLY what I needed without extra webhooks or previous coding knowledge. Customer service is fast and very friendly. highly recommend for anyone looking to automate and optimize their business. (I use another app orderly emails to design my emails)

DO LA LA

Feb 09, 2022 on Shopify

Before finding this app, I was emailing customers manually with booking information. Thanks to Smart Order Notifications once an order is placed the customer automatically receives an email with booking instructions. In addition, the service provider also receives an email with the customers contact info. This process as saved me so much time on the backend and also adds more of a tech feel to the ordering process. Kieran in customer support is very responsive and has been very helpful getting things set up! I am so happy to have found this app!

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