TikTok Shop Connector — SPL logo

Customer reviews: TikTok Shop Connector — SPL

Reviews (326)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "TikTok Shop Connector — SPL" app. The app is praised for its ease of use and excellent integration between Shopify and TikTok. A notable standout is the exceptional level of customer support, with many merchants specifically appreciating the prompt and professional assistance provided by team members such as Zarmina, Anna, Rawail, and Nayyab.

Key Strengths

  • User-friendly and intuitive interface
  • Seamless integration between Shopify and TikTok
  • Exceptional and responsive customer support
  • Effective in syncing products and managing inventory
  • Reliable and time-saving real-time updates

Common Concerns

  • Issues with syncing customer profiles leading to duplicates
  • Some initial setup and syncing challenges encountered by users
  • The price may seem high to some users, although considered worth it by most due to perceived value

Final Thoughts

The "TikTok Shop Connector — SPL" app is highly regarded by merchants for its functionality and outstanding customer support. While there are minor concerns, particularly with syncing customer profiles, the app remains a favorite among users looking for an effective and reliable solution for integrating their Shopify stores with TikTok. The exceptional customer support teams, particularly individuals like Zarmina and Anna, are a significant value addition, making the app even more worthwhile. Overall, SPL is considered an essential tool for e-commerce retailers looking to leverage TikTok's platform.

Reliable

Sep 12, 2024  on Shopify

Ryan was incredibly helpful in guiding me through the setup process. When I had a question, he quickly figured out what I needed to do next. I did encounter a few technical glitches, but the support team was super responsive, friendly, and helpful. They got things sorted out quickly. As my business grows, I look forward to exploring the other features SPL offers. Great app!

Wewollo

Sep 12, 2024  on Shopify

Onboarding and setup with TikTok Shop were seamless, and the support team has always been incredibly helpful whenever we reach out! This has made managing our shop much easier. Thank you!

Boausa

Sep 12, 2024  on Shopify

SPL is absolutely fantastic! It outperforms other solutions by a mile. The app offers complete automation for TikTok Shop integration with incredibly detailed control. Additionally, the support from Rawail is outstanding. He is extremely helpful and quick to respond to any questions. If you're looking for a top-notch solution for TikTok Shop, SPL is definitely worth checking out!

runaway the label

Sep 12, 2024  on Shopify

We are using SPL for managing our TikTok Shop integrations. The SPL team has been incredibly supportive throughout the onboarding process. We've had numerous questions and feature requests, and they’ve been super quick to respond and help us find solutions. The app is working well, and with their robust product roadmap, it’s only going to get better

Jamiekay

Sep 12, 2024  on Shopify

Hands-down the best TikTok Shop app we've ever used. The app has been quick and easy to use, with products uploaded seamlessly, and we've already started seeing sales in TikTok Shop. SPL not only makes the user experience simple enough for anyone in our company to use, but the integration itself requires just a few clicks. Rawail has been fantastic in assisting us with any small issues we've encountered. If you haven't started using this app yet, you are leaving money on the table. Highly recommended

Travel Soxiety

Sep 11, 2024  on Shopify

I have been battling TikTok Shop inventory issues for WEEKS. I have a ticket open that has just sat there with no response for 4 weeks. This FREE app saved me - THANK YOU!! TikTok does not have their stuff together, they need lots of help.

straightdown

Sep 11, 2024  on Shopify

We are newbies to the e-commerce scene, but SPL has helped level the playing field by providing the tools necessary to compete in today’s marketplace. As a sole small business owner with expertise in TikTok, I need tools that are easy to understand and don’t require a programmer's. SPL fits the bill perfectly! One of the standout aspects of SPL is their customer support. The team is knowledgeable, responsive, and genuinely cares about helping their users succeed. Anytime I’ve had a question or needed assistance, they’ve been right there to provide support with precision and patience. I highly recommend SPL to anyone looking to enhance their business operations. Their combination of a robust app and exemplary customer service has made my life significantly easier, and I’m confident it can do the same for others. SPL does the job! Thanks Shopify for introducing us to such a great partner!

Locker Room

Sep 11, 2024  on Shopify

The intuitive interface makes it a breeze to navigate, even for those without a technical background. I was able to get started quickly and efficiently. One of the standout features is the control it offers over product selection. I can easily choose which products to showcase on my TikTok Shop, ensuring a curated experience for my audience.

Magnolia-pearl

Sep 11, 2024  on Shopify

The support team has been exceptional, offering valuable assistance from onboarding through to my daily operations. I had struggled with various third-party integration apps before, but switching to SPL for my TikTok Shop integration was a breath of fresh air. The setup was straightforward. I must give a huge thanks to Rawail for the fantastic support. She answered all my questions with patience and clarity, making the whole process smooth. In my experience, this app is well ahead to any other I’ve tried. If you’re looking for a seamless TikTok Shop integration and excellent support, I highly recommend this app!

Common good

Sep 10, 2024  on Shopify

A big plus is that the support at SPL is top-notch. Ryan, in particular, spent the time to walk me through industry best practices and ensure that my TikTok Shop is finely tuned. Their dedication to helping users succeed is truly impressive.

Beauty Bees

Sep 10, 2024  on Shopify

If you’re looking for a way to improve your business operations, I highly recommend giving SPL a try. The app is great, and the customer support is even better. Thanks, SPL, and a big thanks to Ryan for all his help!

Charlie collect

Sep 10, 2024  on Shopify

I want to give a special shout-out to Ryan from the SPL support team. He's been absolutely fantastic. He's always quick to respond, knows the app inside and out, and is incredibly patient. Whenever I have a question or run into an issue, he’s there to help. His dedication to customer satisfaction is top-notch.

Homecartel

Sep 09, 2024  on Shopify

SPL has significantly reduced the time I spend managing my TikTok product listings. The automated syncing process ensures that my Shopify products are always up-to-date on TikTok. Its user-friendliness, powerful features, and time-saving benefits make it a clear winner.

Emmacol

Sep 09, 2024  on Shopify

The interface for SPL is incredibly user-friendly, and the customer service has been impressively quick. So far, I'm very impressed with the overall experience.

Staronline

Sep 09, 2024  on Shopify

This app is great! The user interface is incredibly intuitive and easy to navigate. I haven't encountered any glitches, and its reliability is exceptional. The functionality for syncing with TikTok Shop has been highly effective, streamlining my operations and improving efficiency. A special thanks to Rawail for the outstanding customer support. Her assistance was invaluable in ensuring everything was set up correctly and running smoothly. The support from Rawail has been a major factor in my positive experience with this app.

Pedicurian

Sep 08, 2024  on Shopify

Rawail is incredibly helpful in resolving any issues with syncing your TikTok Shop. Their support is top-notch!

buy c'est moi

Sep 08, 2024  on Shopify

If you’re looking to streamline your TikTok Shop integration, look no further. The support is fantastic—big shout out to Rawail for the excellent assistance!

FashionFiesta

Sep 08, 2024  on Shopify

I haven't tried the app yet, but I want to give a shout out to the SPL support team: always super-helpful and quick to fix any problems. Sincerely appreciate the efforts of this great team! Thank you!

Rails

Sep 08, 2024  on Shopify

I had some initial frustrations with integrating my Shopify store with TikTok Shop using SPL app, but I have to say that the support I received from Rawail was exceptional. The setup process had its challenges, but Rawail was incredibly patient and thorough. They took the time to understand my issues and provided clear, actionable solutions. Rawail even scheduled a call to walk me through the integration steps, ensuring everything was functioning smoothly. While I had concerns about the integration complexities and some initial hiccups, Rawail’s dedication and expertise made a significant difference. Their support turned what could have been a frustrating experience into a smooth and manageable one. I highly recommend this app, particularly for the excellent customer support from Rawail, which has been invaluable in getting my TikTok Shop up and running seamlessly.

Charlie collect

Sep 06, 2024  on Shopify

Rawail was incredibly helpful and polite. They provided quick and accurate answers to all my questions. I love chat support—it's fast and convenient. I'm loving SPL!

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