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Customer reviews: SKUGen

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Reviews (69)

Overall rating
4

What Merchants Think

Overall, merchants have a mixed opinion about "SKUGen." Many users praise the app for its ease of use, reliability, and the high-quality support provided by Bogdan and the customer service team. They find the app essential for their operations, especially for generating SKUs and printing labels. However, some customers have experienced significant challenges, particularly with billing issues and customer service responsiveness. These conflicts have led to frustrations and concerns about the app's transparency and overall functionality.

Key Strengths

  • User-friendly interface and intuitive design
  • Effective SKU and label generation features
  • Highly customizable options to meet specific business needs
  • Competitive pricing with valuable advanced features
  • Detailed documentation and instruction clarity
  • Responsive and professional customer support

Common Concerns

  • Billing discrepancies and charges on free plans
  • Issues with transparency in plan and billing changes
  • Occasional poor customer service experiences and delayed responses
  • Subpar and non-intuitive barcode generation
  • Concerns over app's functionality being less than competitors

Final Thoughts

SKUGen delivers a robust solution for SKU and label management, earning high marks for its user-friendly interface and reliable support for many users. However, it is undercut by consistent billing concerns and dissatisfaction with customer service for some merchants. While it serves as a critical tool for many businesses, prospective users should be cautious of possible billing and communication issues. As such, SKUGen is effective but may require attentiveness to service details to ensure a smooth experience.

The Deluxe Pup

Feb 28, 2024  on Shopify

this app is great for skus. it absolutely sucks for barcode generation and is not intuitive at all.

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