Reviews: Skio Subscriptions (YC S20)

Customer reviews: Skio Subscriptions (YC S20)

Reviews (230)

Overall rating

5

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4

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What Merchants Think

"Skio Subscriptions (YC S20)" is highly regarded by merchants for its exceptional support and seamless integration with Shopify. The positive outcomes from migrating to Skio, including improved subscription management and subscription growth, are frequently noted. Merchants appreciate the personalized assistance and proactive customer service provided by the Skio team, specifically praising their responsiveness and the smooth onboarding process.

Key Strengths

Outstanding customer support and responsiveness, especially during migration and onboarding
Seamless integration with Shopify and improved subscription management
User-friendly interface and customer portal
Proactive approach and frequent updates with impactful features
Comprehensive analytics and reporting tools for subscription-related metrics
Innovative features like passwordless login to enhance user experience

Common Concerns

Concerns about the platform taking a percentage of revenue (not a major theme, mentioned once)

Final Thoughts

Overall, "Skio Subscriptions (YC S20)" receives a highly positive reception. Merchants value the robust features and strong support that the app offers, which result in increased subscription performance and enhanced customer experience. While minor concerns exist, they are outweighed by the benefits, making Skio a recommended choice for Shopify merchants looking to optimize their subscription model.

Bitters & Bottles

Aug 07, 2024 on Shopify

Perfect experience with Skio! Great software that is very easy to use and lots of support onboarding. It has integrated perfectly into our Shopify store and Klaviyo flows. Customer experience is great and our new signups began to increase immediately. Backstory on why we ended up with Skio... Our store has run a subscription for a few years, but we needed to migrate from our outdated platform. Our subscription has an unusual setup, and when I talked to everyone else to find out if we'd be compatible - they ran through their sales pitch and basically said, just change your model to align with how we work. Skio took the time to understand what we were doing, and brainstormed how we could use their tools (which are thorough, intuitive, and very flexible) to accomplish our particular subscription goals. Special thanks to Karl for all his help :)

Waterboy

Jul 05, 2024 on Shopify

Skio is one of my favorite vendors to work with. My rep (Sandro) is always available for questions, offers optimizations, and offered additional calls when I needed help. I haven't used any other subscription platforms, and don't need to look for any other options! We've seen a huge increase in subscription revenue in my first month.