Reviews: RT: Size Chart, Size Guide

Customer reviews: RT: Size Chart, Size Guide

Reviews (65)

Overall rating

3.9

5

18
4

3
3

1
2

2
1

4

What Merchants Think

The "RT: Size Chart, Size Guide" app receives mixed feedback from merchants. Many praise its free access, ease of use, and the helpfulness of the support team. However, some users face technical issues, such as disappearing size charts and slow loading times, impacting their experience negatively.

Key Strengths

Free access with no strings attached
Easy to use with simple setup
Helpful customer support team, especially in resolving issues quickly
Prebuilt templates for various products, making chart creation straightforward
Enhances customer experience by providing product-specific size charts

Common Concerns

Technical glitches, such as disappearing size charts and inaccessible dashboard
Slows down the loading speed of other third-party apps
Delayed or inconsistent appearance of the size chart button
Issues with mobile UI and UX, such as non-scrollable charts
Lack of a duplicate chart function, making multi-chart creation time-intensive

Final Thoughts

Overall, the "RT: Size Chart, Size Guide" app is appreciated for its user-friendliness and comprehensive features at no cost. It is particularly beneficial for merchants requiring various size charts. However, improvements are needed in its technical reliability and performance, especially regarding loading times and consistent functionality. Despite some frustrations, it remains a valuable tool for many users.

VIVEH

Apr 22, 2024 on Shopify

Considering it's free, the app has pretty cool features. But it slowed down 3rd part apps on our Prestige store so we had to change to another app. It took 5+ seconds to show the Size Chart widget/inline text, and it delayed other apps as well. We have a different size chart for every product, around 50 of them, so that perhaps has affected the speed as well, but a size chart app should consider that in development.

Vlixen Apparel

Feb 28, 2024 on Shopify

Liked the app, but it already stopped working. I put it up, it worked. The next day, nothing is showing. No idea if it's because its a free app but I just went with a different one that I have to pay for. When the size chart is up it does not scroll on mobile. I made my charts slightly smaller, but was not sure if that's supposed to be like that. Glad I didn't get to add all the charts I planned on adding, that would have been such a waste of time.