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Customer reviews: RT: Size Chart, Size Guide

Develop by RoarTheme

Reviews (65)

Overall rating
3.9

What Merchants Think

The "RT: Size Chart, Size Guide" app receives mixed feedback from merchants. Many praise its free access, ease of use, and the helpfulness of the support team. However, some users face technical issues, such as disappearing size charts and slow loading times, impacting their experience negatively.

Key Strengths

  • Free access with no strings attached
  • Easy to use with simple setup
  • Helpful customer support team, especially in resolving issues quickly
  • Prebuilt templates for various products, making chart creation straightforward
  • Enhances customer experience by providing product-specific size charts

Common Concerns

  • Technical glitches, such as disappearing size charts and inaccessible dashboard
  • Slows down the loading speed of other third-party apps
  • Delayed or inconsistent appearance of the size chart button
  • Issues with mobile UI and UX, such as non-scrollable charts
  • Lack of a duplicate chart function, making multi-chart creation time-intensive

Final Thoughts

Overall, the "RT: Size Chart, Size Guide" app is appreciated for its user-friendliness and comprehensive features at no cost. It is particularly beneficial for merchants requiring various size charts. However, improvements are needed in its technical reliability and performance, especially regarding loading times and consistent functionality. Despite some frustrations, it remains a valuable tool for many users.

Tay Junction

Feb 21, 2025  on Shopify

I have created 30 more sizing charts through your app RT: Size Chart, Size Guide. However, suddenly most of the sizing charts I created disappeared—a really bad experience.

LUSH.4.U

Oct 14, 2024  on Shopify

Size charts dissapear with no explanation, reached out to non existent support, I am just lucky I didnt pay for a theme which was my intention

Hash & Posh

Jun 28, 2024  on Shopify

Not recommended at all. Stay away from it. After a few months of finally completing my size chart, I cannot access the dashboard. The support team does not respond to my queries. It's completely horse shit. DO NOT use it.

Pajama Village Australia

May 29, 2024  on Shopify

Not recommended. I put in so much time to add all the size charts and they removed all of them after a few months and not providing any solution.

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