6.4
Sitejabber Customer Reviews logo

Sitejabber Customer Reviews

Develop by Sitejabber

$49-$199

/ Month
  • Built for Shopify
  • Free plan available

    Get reviews, traffic & customer leads for your store

    Social media sharing
    Collect reviews
    Seo boost
    Monitor reviews
    Publish reviews
    Automate star ratings
    Reply tools
    Manage reputation
    19 Reviews
    6.4

    About Sitejabber Customer Reviews

    Launched Jun 27, 2016

    Categories

    Built by Sitejabber

    Email :

    [email protected]

    Address

    1900 South Norfolk Street, Suite 350, San Mateo, CA, 94403, US

    Website Privacy policy FAQ
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    Introduction Video

    Description

    Jabio’s brand-boosting platform enables businesses to leverage reviews for supercharged growth.

    Companies use Jabio’s comprehensive, tech-enabled suite of reputation management tools to source, monitor, and widely publish reviews. This results in expanded visibility, more buyers, and increased sales. Additionally, the high-traffic Sitejabber site hosts company listing pages where reviews are gathered and displayed, boosting SEO.

    Companies use Jabio’s comprehensive, tech-enabled suite of reputation management tools to source, monitor, and widely publish reviews. This results in expanded visibility, more buyers, and increased sales. Additionally, the high-traffic Sitejabber site hosts company listing pages where reviews are gathered and displayed, boosting SEO. more
    • Maximize customer reviews with an integrated set of collection tools
    • Boost conversions & sales by automating the display of star ratings and reviews
    • Increase SEO & improve brand presence with a profile listing on Sitejabber
    • Promote brand awareness & build trust – easily share top reviews on social media
    • Use reply/resolution tools to improve poor impressions & nurture buyer relations

    Pros

    • Comprehensive suite of reputation management tools
    • Helps expand visibility and attract more buyers
    • Increases sales through effective review publishing
    • High-traffic Sitejabber site boosts SEO
    • Integrated set of tools to maximize customer reviews
    • Automates display of star ratings and reviews, potentially boosting conversions
    • Improves brand presence through profile listings on Sitejabber
    • Promotes brand awareness and builds trust by sharing reviews on social media
    • Reply/resolution tools to address negative reviews and nurture customer relationships

    Cons

    • Potential dependency on the platform for reputation management
    • May require effort to maintain and monitor reviews consistently
    • Costs associated with using the suite of tools for small businesses

    Rating And Reviews

    Mudify

    Mar 21, 2024  on Shopify

    Sitejabber's Shopify app seamlessly integrates customer reviews onto my website, boosting trust and credibility. Easy customization and user-friendly interface. Highly recommended for Shopify merchants.

    King Ice

    Mar 21, 2024  on Shopify

    Good service, very helpful teams. The review tools are simple and anyone on the team can jump on quickly. We spend less time moderating and resolving when we do get a low rating.

    Emu Therapy

    Jul 27, 2023  on Shopify

    We first saw Sitejabber at a conference and started talking about what they offer. We had been with Trustpilot previously, and while those services were good, the price was too high and we could not continue using them. Sitejabber seemed to offer similar services at a fraction of the cost, so we continued our conversations after the conference was over. We signed up with plans to implement several services including product reviews and instant feedback when customers place an order, and we still have plans to add more. We have tied in product web pages with reviews, imported reviews from previous platforms, and added the overall company reviews on a web page for both SEO and customers looking for validation of our company. We are rolling out automatic posting of our positive reviews on social media and generating graphics we can use on other marketing. Periodic check ins with our account rep help keep things on track, and when I have mentioned problems, technical support has come through for us, resolving the issues quickly and efficiently. All in all, Sitejabber has been just what we needed, and several years after signing up we are still going strong.

    Kaycee's Cosmetics

    Jun 04, 2020  on Shopify

    I downloaded this app to my store in hopes that new reviews will get me more business. Unfortunately for me, there is a business by similar name who sells brushes. I have nothing to do with it. But since all these disgruntled women cannot be bothered to check that its a different business. They leave me 1 star reviews, each of them disputed with sitejabber, I have publicly and privately responded to reviews with increasing exasperation, requested authentication and disputed reviews because they are truly meant for another business, written emails to site jabber, guess what, I haven't heard anything back in the last 3 weeks. 3 weeks of no response, to anything. I would understand if it was 1 missed email or two.. 3 weeks of continuous requests and nothing. I wouldn't have reached out if those were reviews written by my customers, for my products , my service, but they're not meant for me.. then what is withholding this company from helping their patron? Are they lazy? Or they simply do not care? So if you are looking to not be helped, please download this app to your store.

    Agm Worldwide

    Mar 23, 2017  on Shopify

    Great app. Easy to use, and does the job! Our website: https://www.agmhomestore.com/

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