What Merchants Think

Overall, merchants have a favorable impression of "Lucent ‑ OTP Login & Notify". Users frequently commend its seamless integration and smooth operation, especially in enhancing their security protocols. Many reviewers appreciate the responsive and supportive customer service team, often mentioning specific team members who have been particularly helpful. This app stands out as easy to use and provides reliable OTP login functionality.

Key Strengths

• Seamless integration with various platforms, especially Shopify
• Reliable and efficient OTP login process
• Outstanding and responsive customer support
• Easy to set up and user-friendly interface
• Customizable to fit different business needs

Common Concerns

• Issues with multi-device login for stores not on plus plans
• Customer sessions expiring too soon, requiring frequent logins
• Lack of a free plan and some limited features
• Some regional issues in OTP delivery, e.g., problems outside of India
• Instances of no response from customer support in some cases

Final Thoughts

"Lucent ‑ OTP Login & Notify" is generally well-received by merchants for its effective OTP login capabilities and robust customer support. While there are some concerns about session management and feature limitations, the app remains a popular choice for integrating secure login systems. Continuous improvement in feature offerings and addressing regional issues could further enhance its appeal.