Lucent ‑ OTP Login & Notify

Develop by Shopify

$4.99-$19.99

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Secure & Safe OTP based Login via Phone / WhatsApp / Email

Customizable widget

Otp authentication

Email opt-in

Multiple platforms

Transactional logs

About Lucent ‑ OTP Login & Notify

Launched Nov 22, 2021

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Simplify logins with OTP & enhance engagement through automated WhatsApp and SMS notifications.

Our app streamlines customer logins with OTP authentication via Mobile, WhatsApp, or Email. Now with added WhatsApp and SMS notifications, you can send real-time alerts for abandoned carts, order status, and customer engagement. No more password hassles—just fast and secure logins, ensuring customer satisfaction. Our app is designed for easy use and reliable performance to enhance store operations.

Instant OTP & Notification delivery for smooth logins & timely customer updates.
Add an email opt-in checkbox for marketing during the OTP login process.
Customize OTP login widget appearance easily through the theme editor.
Track OTP & notification logs with detailed delivery reports for reliability.
B2B company registration with automated approval rules.

Pros

Simplifies customer logins with OTP authentication
Eliminates password hassles
Provides multiple OTP delivery options: mobile, WhatsApp, and email
Increases customer satisfaction by reducing login credential management
Trusted by renowned brands
Quick and responsive OTP process
Email marketing opt-in checkbox
Customizable OTP widget through theme editor
Ability to verify OTP deliverability through transactional logs
Straightforward setup and smooth integration with Shopify stores
Positive user feedback on support for customization

Cons

Some users report issues with invalid opt-in requests and not receiving OTP codes
Reported errors faced by many customers causing frustration
Lack of responsiveness from customer support in some cases
Some installations do not update the login interface as expected

Top Helpful Reviews

Central Cleaning Supplies

Dec 18, 2025 on Shopify

Great App and the team at Lucent have been extremely helpful with their ongoing support. Highly recommended!

Arscor Nutrition

Dec 11, 2025 on Shopify

Working well... and customer support was great they help us in integration and also when we face any issue, they resolve quickly. Thank you

HOB

Nov 14, 2025 on Shopify

Amazing app to get otp login options with mobile number text and whatsapp. Also to login via email by using otp. Great support by the team and quick resolution for any issue. Thanks.

ActivityKidz

Oct 23, 2025 on Shopify

Great app for adding SMS and WhatsApp OTP based logon to the store. Works exactly as desired. Loved the flexibility they provide. Was able to configure my own sender id. Was also able to create a login popup. Support is mostly over emails and so takes a few hours to respond but they do respond and resolve issues, if any.

Sashel

Oct 22, 2025 on Shopify

1. bad support. they keep claiming ticket is resolved even if it has not been resolved. 2. OTP transactions are not visible on the app. I mean, why even install it if login data is not available? 3. they charge unacceptably high charge - 1 for app installation and then again for OTP messages sent 4. no customization available, waste of money 5. customer support is pathetic 6. when i wanted to cancel subscription, the app literally does not show me an option to cancel billing or remove card or stop auto-pay. the only option is uninstall, which does not even say whether uninstalling will stop billing. now i have to approach support again.

Cuddluxe

Aug 02, 2025 on Shopify

There is no one to support me. I tried to contact you in every way, but there is no response. I do not know how to reach support. I tried the application and the fees for the message were deducted, but I did not log in to the site.

HomeRun

Jul 31, 2025 on Shopify

Thanks for the amazing help in the setup Varun and team, much appreciated. Great app for otp validation for shopify stores!

Himalaya Opticals

May 07, 2025 on Shopify

The Lucent ‑ OTP Login & Notify app works perfectly! Huge thanks to Varun and the team for solving all our issues quickly. Varun has been very supportive and responsive throughout. Highly recommended for anyone looking for OTP login and notification features!

Aadyah Accessories

Apr 17, 2025 on Shopify

We've been using Lucent for a week now, and it's been a great experience so far. The installation process was quick and seamless—special thanks to Varun from the team, who was extremely helpful and prompt in following up and getting everything set up efficiently. It hardly took any time to get started. The pricing is also very reasonable, especially for small businesses like mine. If you're looking for a reliable OTP login solution, I recommend exploring Lucent. Thanks!

AUTOVENUE

Apr 16, 2025 on Shopify

It was an awesome using this app increased our website value using mobile number log in to the customer account. The main thing is extreme support and also instant support for whatever is my changes they will be done as per my requirement. Overall i recommend this app for shopify users.

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