Great app for adding SMS and WhatsApp OTP based logon to the store. Works exactly as desired. Loved the flexibility they provide. Was able to configure my own sender id. Was also able to create a login popup. Support is mostly over emails and so takes a few hours to respond but they do respond and resolve issues, if any.

1. bad support. they keep claiming ticket is resolved even if it has not been resolved. 2. OTP transactions are not visible on the app. I mean, why even install it if login data is not available? 3. they charge unacceptably high charge - 1 for app installation and then again for OTP messages sent 4. no customization available, waste of money 5. customer support is pathetic 6. when i wanted to cancel subscription, the app literally does not show me an option to cancel billing or remove card or stop auto-pay. the only option is uninstall, which does not even say whether uninstalling will stop billing. now i have to approach support again.

There is no one to support me. I tried to contact you in every way, but there is no response. I do not know how to reach support. I tried the application and the fees for the message were deducted, but I did not log in to the site.

Thanks for the amazing help in the setup Varun and team, much appreciated. Great app for otp validation for shopify stores!

The Lucent ‑ OTP Login & Notify app works perfectly! Huge thanks to Varun and the team for solving all our issues quickly. Varun has been very supportive and responsive throughout. Highly recommended for anyone looking for OTP login and notification features!

We've been using Lucent for a week now, and it's been a great experience so far. The installation process was quick and seamless—special thanks to Varun from the team, who was extremely helpful and prompt in following up and getting everything set up efficiently. It hardly took any time to get started. The pricing is also very reasonable, especially for small businesses like mine. If you're looking for a reliable OTP login solution, I recommend exploring Lucent. Thanks!

It was an awesome using this app increased our website value using mobile number log in to the customer account. The main thing is extreme support and also instant support for whatever is my changes they will be done as per my requirement. Overall i recommend this app for shopify users.

It was an amazing experience with the lucent and they have the best support team and they really quickly setup everything.

We had a good experience working with them. We were facing an issue from 2 months and Mr. varun from the team helped us really well to get rid of it. The app is very useful for us to maintain the user login on our shop. Highly recommended.

Have been using it, I didn't knew how to implement it and sent a mail to team, the very next business day Mr. Shivam was there to guide and help. This man is truly supportive, understand pain points and does his job the best.I am impressed by CS team. Thanks