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Simple Chat ‑ AI Assisted CRM

Develop by Shopify
Free plan available

AI-driven CRM for seamless support and efficient order management.

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About Simple Chat ‑ AI Assisted CRM

Launched Dec 25, 2025

Categories

Helpdesk

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Granular business context control to enable productivity gains for customer support agents.

Simple Chat is a full-fledged CRM system that provides fine-tuning of every aspect of the AI agent. This results in natural, effortless support interactions with capabilities ranging from creating replacement orders, reporting on tracking statuses, and communicating with staff members on slack.

Simple Chat is a full-fledged CRM system that provides fine-tuning of every aspect of the AI agent. This results in natural, effortless support interactions with capabilities ranging from creating replacement orders, reporting on tracking statuses, and communicating with staff members on slack. more
  • Generate replacement order proposals for staff to review and approve.
  • Check detailed tracking status of orders and provide next steps.
  • Let customers modify shipping address on pending orders, or cancel them.

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