Reviews: Simple Affiliate

Customer reviews: Simple Affiliate

Reviews (98)

Overall rating

4.9

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What Merchants Think

Merchants have generally expressed positive feedback for the app "Simple Affiliate". Many users appreciate its ease of use and seamless integration, particularly highlighting the setup and onboarding process. The customer service, especially led by team member Sebastian, has received significant praise for being responsive and attentive. While most merchants find it efficient and profitable, there are a few who feel the app could offer more advanced features for complex affiliate needs.

Key Strengths

User-friendly and simple setup process
Exceptional and responsive customer service
Customizable interface tailored to business needs
Seamless affiliate tracking and autopay features
Affordable pricing with a suitable free plan for small businesses
Eases workload by allowing merchants to focus on core business activities

Common Concerns

The need for upgrading to a premium plan for certain features
The app might be too simplistic for advanced affiliate programs
Some users experienced issues with affiliates abusing discount codes
Recent fee structure changes have caused dissatisfaction among some users

Final Thoughts

"Simple Affiliate" is well-received by merchants for its simplicity, functionality, and excellent customer support. The app efficiently supports affiliate marketing needs for small to medium-sized businesses, proving to be a cost-effective solution. However, for businesses seeking more robust features, the app may not be satisfactory, as some merchants have expressed the desire for more advanced capabilities. Overall, it remains a popular choice for new and growing businesses venturing into affiliate marketing.

Eve Organics Beauty

Feb 08, 2024 on Shopify

We're new to Simple Affiliate so take this review with that in mind. As a small business owner, I appreciate the simplicity of this app and the many different ways to customize the appearance of the interaction pages. I love that Simple Affiliate tracks all 1099 activity. This saves me time and allows me to concentrate on the business building aspects of our Affiliate Program. I had a video call with Sebastian and he not only answered all of my questions, he also went in and did some coding to get my interaction pages to match the look and feel of my website. That was above and beyond in my opinion and an example of GREAT CUSTOMER SERVICE. As long as everything works as it's supposed to, I think we've found a winner with Simple Affiliate. Thanks!

FULL BODY IMPACT

Jan 25, 2024 on Shopify

First, Sebastian was awesome. I am NOT tech savvy at all, and he was so helpful in getting our affiliate program started and setup. He showed me where to go to fix/update things whenever I need to. Very nice and professional as well. I highly recommend.

ThumbPRO

Jan 19, 2024 on Shopify

The app is too basic for an Affiliate app and not enough features to grow a good, robust affiliate program. They also just increased their fee structure with a double percentage. We had just signed on and then received their email of the increased charges. That was enough to make us search for another affiliate program. They do offer responsive customer service, which we liked. But, other than that, no. We didn't see any affiliate sales during the month using them, and, I think, based on other platforms out there, it is likely because the platform is just too basic. Simple is good, but, sometimes simple can be too simple.

vivanmn

Jan 19, 2024 on Shopify

Sebastian is the man, he always helps me with any issues a may have, and the app is flawless, honestly if i could pay more for the app, i would. OUTSTANDING

EMMA JEAN | Official Online Store

Jan 17, 2024 on Shopify

This app does exactly what I need it to do. It's super easy to setup and the CS staff is amazingly helpful. Highly recommend.

INSPIRELY | STEAM Education

Dec 12, 2023 on Shopify

I received genuinely excellent service from Sebastian from Simple Affiliate. The simplicity in tool is reflection of the people behind it. I highly highly recommend it. Sabastian is truly a gem; wonderful human being!