What Merchants Think

Merchants have generally expressed positive feedback for the app "Simple Affiliate". Many users appreciate its ease of use and seamless integration, particularly highlighting the setup and onboarding process. The customer service, especially led by team member Sebastian, has received significant praise for being responsive and attentive. While most merchants find it efficient and profitable, there are a few who feel the app could offer more advanced features for complex affiliate needs.

Key Strengths

• User-friendly and simple setup process
• Exceptional and responsive customer service
• Customizable interface tailored to business needs
• Seamless affiliate tracking and autopay features
• Affordable pricing with a suitable free plan for small businesses
• Eases workload by allowing merchants to focus on core business activities

Common Concerns

• The need for upgrading to a premium plan for certain features
• The app might be too simplistic for advanced affiliate programs
• Some users experienced issues with affiliates abusing discount codes
• Recent fee structure changes have caused dissatisfaction among some users

Final Thoughts

"Simple Affiliate" is well-received by merchants for its simplicity, functionality, and excellent customer support. The app efficiently supports affiliate marketing needs for small to medium-sized businesses, proving to be a cost-effective solution. However, for businesses seeking more robust features, the app may not be satisfactory, as some merchants have expressed the desire for more advanced capabilities. Overall, it remains a popular choice for new and growing businesses venturing into affiliate marketing.