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Customer reviews: Simple Affiliate

Develop by SA Inc.

Reviews (98)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed positive feedback for the app "Simple Affiliate". Many users appreciate its ease of use and seamless integration, particularly highlighting the setup and onboarding process. The customer service, especially led by team member Sebastian, has received significant praise for being responsive and attentive. While most merchants find it efficient and profitable, there are a few who feel the app could offer more advanced features for complex affiliate needs.

Key Strengths

  • User-friendly and simple setup process
  • Exceptional and responsive customer service
  • Customizable interface tailored to business needs
  • Seamless affiliate tracking and autopay features
  • Affordable pricing with a suitable free plan for small businesses
  • Eases workload by allowing merchants to focus on core business activities

Common Concerns

  • The need for upgrading to a premium plan for certain features
  • The app might be too simplistic for advanced affiliate programs
  • Some users experienced issues with affiliates abusing discount codes
  • Recent fee structure changes have caused dissatisfaction among some users

Final Thoughts

"Simple Affiliate" is well-received by merchants for its simplicity, functionality, and excellent customer support. The app efficiently supports affiliate marketing needs for small to medium-sized businesses, proving to be a cost-effective solution. However, for businesses seeking more robust features, the app may not be satisfactory, as some merchants have expressed the desire for more advanced capabilities. Overall, it remains a popular choice for new and growing businesses venturing into affiliate marketing.

Nu Aura Skincare & Cosmetics

Feb 02, 2025  on Shopify

So easy to set up. All my questions were answered without having to contact support. I'm so excited about this program.

Richardson Nutritional Center

Jan 16, 2025  on Shopify

We love the customer service we receive from Simple Affiliate! Over the years we have worked with them, we have had a few somewhat unusual situations occur with our affiliates. The team at Simple Affiliate has always been prompt to return our chat requests, knowledgeable in their responses, and dedicated to finding solutions when the response needed means they need to dig in a bit deeper. We appreciate the team at Simple Affiliate, and you will, too!

Eardopes

Jan 09, 2025  on Shopify

I am a user of the first hour. I use this app since 2020 and it only improved and improved. We want to make it possible for influencers, bloggers etc to get an incentive to recommend our products, in case it is genuine. And Simple Affiliate works perfectly for that. Also we like to be as passive as possible. It should work, so that we can work on other things. And I can tell you: it works :) So I can tell you, download the app, reach out to positive influencers and give them a good reason to affiliate your products. This app won't cost money. It will make you money.

The Defiant Co

Jan 07, 2025  on Shopify

Super helpful support. I was struggling with the setup and the team jumped on a call with me and walked me through the entire process. Extremely happy with the product and service, can't recommend enough!!

AnaOno

Dec 26, 2024  on Shopify

Great app! So easy for us and our affiliates to use! The ability to make custom links and also have the discount automatically apply at checkout is amazing! Staff is also super nice and always there to help out! Highly recommend!

Common Sense Products

Nov 25, 2024  on Shopify

Great app, easy to use with the necessary tools to track all affiliate activity. Also, great customer support!

The Brim Reapers

Nov 19, 2024  on Shopify

The Simple Affiliate team was so helpful in getting us onboarded to the app! We moved from another affiliate software and Simple Affiliate helped make the transition easy for us and our current affiliates! Milos was great and so responsive during the entire process!

Knights Gear USA

Oct 24, 2024  on Shopify

I've been incredibly impressed with Simple Affiliate! It’s one of the most customizable platforms I've used, and it fits seamlessly with my business needs. Their customer service team has been fantastic – patient, attentive, and fully committed to helping me reach my goals. I especially appreciate their collaborative approach; they offer practical options tailored to my needs and pay close attention to every detail. If you're looking for a reliable affiliate solution with a team that truly cares, I highly recommend Simple Affiliate!

King Ice

Oct 20, 2024  on Shopify

Great app, straightforward, very affordable, and has enough flexibility to be customized to fit our brand well. Support has been great, often receiving a solution same day. Developer has even jumped on to test any troubles we had and fixed right away.

BUCKETSQUAD

Oct 17, 2024  on Shopify

Love Simple Affiliate! They make it incredibly easy to set up, launch, onboard and run our affiliate program. We couldn't be happier with this service and can't recommend it enough. Don't waste thousands of dollars on some expensive program, Simple Affiliate is the way to go!

Chelsey Smith Crowns

Oct 16, 2024  on Shopify

Simple affiliate is just like its name...Simple, easy and uncomplicated to operate. The tech support staff is very responsive and gear to assist when we need them.

Seriously FAB®

Oct 15, 2024  on Shopify

The app functions well and they continue to make improvements. We are hoping to derive more sales from it, but this has less to do with the app and more to do with finding the right affiliates that have large audiences who would be inherently interested in our specialized beauty product. Watch out for the people that sign up as Affiliates so that they can use the discount code for their own personal purchases, that has been an ongoing problem. Sebastian is awesome! He is very responsive to any questions and always available to help! Definitely recommend Simple Affiliate.

PRAYING RABBIT

Aug 18, 2024  on Shopify

Seems like a great app so far. But in order to manually pay your affiliates, you have to upgrade to the highest tier premium plan.

Chuga Shilajit

Aug 12, 2024  on Shopify

Their customer service is insanely good. They go in and adjust things for you for theme updates and provide the code for you when having issues with CSS. By far the best affiliate customer service experience we've ever had with a business

Monsters Ink

Aug 11, 2024  on Shopify

This app was just what we needed :) Customisable which is great and the customer service is spot on(Especially Sebastian). If ever a problem or question quick message on the chat and its resolved. 100% recommend.

Uncertn

Jul 28, 2024  on Shopify

This app is amazing for managing affiliates. The dashboard is very intuitive and the support team is great! Highly recommend.

Complete Serve

Jul 20, 2024  on Shopify

True to its name, Simple Affiliate offers a user-friendly interface and a free plan that can be suitable for very small businesses just starting out with affiliate marketing.

Emlid Store US

May 03, 2024  on Shopify

I've been using Simple Affiliate for a few months now and I really like it so far. It's easy to set up and has all the features you need to run an affiliate program. The ability to autopay affiliates directly into their bank accounts is a huge plus. Also, the support team is super responsive and helpful.

Sleep Peachy

Apr 17, 2024  on Shopify

We recently decided to integrate the Simple Affiliate app for our recently launched brand (after experiencing its efficiency with several of our other brands). However, during the configuration process, we encountered a few technical hiccups that needed immediate attention. Sebastian and his team were incredibly swift in addressing our concerns! It felt like fixing an issue on auto-pilot with their prompt assistance. Sebastian's professionalism and efficiency made the entire process seamless. Thanks to him and his team, our experience with Simple Affiliate has been nothing short of outstanding. We're off to a strong start, thanks to their exceptional customer service! Highly recommended.

A Casa Da Ciência

Feb 28, 2024  on Shopify

Simply perfect! It has already saved me a lot of time and allowed me to focus on the most important things. With a good free plan to start with and good features in the paid one. They just can't keep reducing the free plan hehe For the good experience with the app and the support, I recommend it. ----- Simplemente perfeito! Já me economizou muito tempo e me permitiu me concentrar no mais importante. Com um plano gratuito bom para começar e boas funcionalidades no pago. Só não podem ficar reduzindo o plano gratuito hehe Pela boa experiencia com o app e o suporte, eu recomendo.

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