What Merchants Think

Overall, merchants are highly satisfied with "Simmer: Food Service/Cafe POS". Many users find the app to be an effective and indispensable solution for integrating and enhancing Shopify POS, particularly in hospitality settings. The app is praised for its intuitive interface, strong feature set, and efficient functionality. Users frequently highlight the responsiveness and support from the Simmer team, which is noted for being proactive and passionate about improvements.

Key Strengths

• Effective integration of Kitchen Display System (KDS) features.
• Responsive and supportive customer service, particularly from Seb and team.
• Intuitive interface that reduces training time.
• Customization options for products and modifiers.
• Simplifies POS workflow, turning Shopify into a comprehensive cafe/restaurant system.

Common Concerns

• Some initial bugs and missing features that have since been addressed.
• A few instances where features were not working as expected upon first use.
• Initial frustration reported, though resolved with proactive support and updates.

Final Thoughts

The "Simmer: Food Service/Cafe POS" app receives positive recognition for transforming Shopify's POS into a robust solution for the food service industry. While there have been some initial issues, the development team’s dedication to quick fixes and continuous feature enhancements has significantly improved user satisfaction. The app stands out for its valuable functionality, ease of use, and remarkable customer support, making it a highly recommended choice for merchants in need of a powerful POS system.