I recently reached out to customer support regarding an issue with image compatibility, and I was genuinely impressed by the entire experience. The support representative not only clearly explained what caused the issue, but took immediate action and resolved it straight away! What really stood out was their awareness and proactive approach in keeping the app up to date with modern standards (full support for WEBP image files) It shows that they are not just fixing problems, but continuously improving and evolving the app in line with current technology. Everything now works perfectly. Excellent service, quick solution, and forward thinking product development. Highly recommended!

Shuttle is an excellent and reliable tool that has greatly streamlined our workflow. The support team is fantastic! Very responsive, knowledgeable, and always willing to help. Highly recommended.

We have a fabric and notions business on Etsy and have been working on building up our website through Shopify. The complexity of inventory management for fabric-by-the-yardage required a lot of problem solving and constant adaptations both from business and operational aspects. Shuttle was a key addition to solving our syncing issue for variants that carry the same SKU. It also helps separate our unique offerings from the two selling platforms. It has been a huge learning curve and some bumps on the road but the support staff has been a godsend - shoutout to Nimo!

We're very new to using Shuttle and find that it is a robust application that works very well for us. Whenever we're unsure of how to do something we've received quick responses with helpful answers and we appreciate the positive and encouraging vibes from Nimo. The application has made it so we can transfer product information from Etsy to Shopify and then sync those products to keep track of inventory. We're so happy that we gave this application a try. Thank you.

Great support! And fast response time ! I have been using shuttle for years and I don't know what I would do without it!

Frustrating and unreliable. I wasted months trying to make Shuttle work for Shopify Etsy. The sync was messy, SKUs constantly broke, and the dashboard was confusing. Support wasn’t helpful and I felt stuck the whole time. Switched to LitCommerce and instantly made progress, wish I’d moved sooner.

Best support ever! We needed some custom settings for sync and they were super helpful (even during weekends). Best app for Etsy and Shopify platforms.

I STRONGLY urge you to state your live-chat hours clearly and visibly — including the time zone. It’s incredibly frustrating not knowing when you’ll actually be back online. And when you do reply, please cover all possible details, since by the time we read your message, you’ll likely be offline again. The current experience is unnecessarily aggravating.

Amazing product and amazing service! This app syncs my inventory between Etsy and Shopify, and bundled products within both. Thank you for creating this product, and for your quick responses and support when I need it too!

This app has changed the way we do business and made it so much easier. Now that we have switched to warehouse fulfillment, the stock and order syncer with Etsy is a game changer! I'm always impressed by the personalized and prompt support. I couldn't do business without Shuttle, thank you!