LTV.ai: AI Email/SMS Marketing

Develop by Shopify

Free plan available

Increases customer lifetime value with an AI personal shopper.

Data-driven insights

Revenue growth

Customer reactivation

Ai personal shopper

Engagement strategies

About LTV.ai: AI Email/SMS Marketing

Launched Jul 12, 2023

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

Treat every customer like a VIP with 1-1 hyper-personalized email, sms marketing & rewards

We’ve unlocked the holy grail of e-commerce: Increasing LTV. We enable true 1-1 conversational marketing through our proprietary AI outreach model. Launch your ambassador to talk with every customer on your list with context; personalizing location, feedback & tailored product recommendations in ways that go beyond traditional variables. Reward your customers with AI driven experiences that convert: driving repurchases, reducing CS load & reply times & increasing owned channel sales.

Reward your customers with experiences that drive value and conversions
Enhance email, sms & onsite interactions w/ personalized outreach & conversation
Gain insights, feedback & reply to customers at scale from a single ambassador

Pros

Increases customer lifetime value, which is critical for e-commerce success
Utilizes a data-powered experience manager to deliver customer insights
Offers strategies to keep customers engaged, potentially boosting sales
Ability to reactivate dormant customers through targeted approaches
Consistently increases retention and grows revenue over a prolonged time
Revenue share model means the app's developers are motivated to deliver results
No upfront costs; the app gets paid only when results are delivered

Cons

Potentially dependent on the accuracy and effectiveness of AI, which can vary
May require significant initial setup and integration efforts
Data privacy concerns may arise due to extensive customer data analysis
Business reliance on app performance could be problematic if expected results aren’t delivered
May not suit all types of businesses, especially those without a strong online presence

Top Helpful Reviews

The Sill

Mar 18, 2025 on Shopify

The team is incredible — responsive, hands-on, and proactive with ideas. After our pilot, signing on was an easy decision. The partnership has been seamless, and the results speak for themselves. If you’re considering working with them, do it.

Cuyana

Sep 03, 2024 on Shopify

Easy to set up. The team ensures all needs are met before launching the pilot-- all goals are set & aligned on. The incremental revenue that comes from this program is nice to see, and collecting customers' product feedback was an added bonus.

Sachin & Babi

Aug 20, 2024 on Shopify

The LTV team has been an absolute pleasure to work with. They set expectations for the service at the start, and, so far, they have exceeded all of them. Looking forward to a long-term partnership with their team.

Ministry of Supply

Aug 20, 2024 on Shopify

I appreciate the hands on nature here, and also that they do hold out tests - and we can see that the revenue is almost entirely incremental (and what is not, they do not charge us for) - pretty amazing team / product.