ShopSmart AI‑Powered eCommerce

Develop by Shopify

$99-$699

/ Month

Free plan available

ShopSmart's AI-Powered Ecommerce - Natural Language Shopping

Customer engagement

Customer insights

Product analytics

Precise recommendations

Natural language processing

Tailored experiences

Curated shopping carts

Preference fine-tuning

Prevent abandonment

About ShopSmart AI‑Powered eCommerce

Launched Sep 24, 2023

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

The ultimate AI-powered sales assistant designed to boost the e-commerce experience & profitability.

ShopSmart 2.0 is embedded directly into your Shopify stores, allowing customers to easily find products by asking questions rather than navigating menus. ShopSmart understands specific preferences, such as budget constraints, and refines options in real-time, guiding shoppers from initial ideas to precise choices. Ultimately, the solution aims to accelerate the purchasing journey, moving customers efficiently from product discovery to adding items to their cart and converting.

Guides and advices shoppers from vague ideas to exact picks via conversation
Faster, smoother shopping—from discovery to cart conversion.
Refines choices in real time to match budget, needs, and boost confidence.
On-page AI gives instant, tailored answers to boost trust and conversions.
Transform catalogs into learning systems that improve with each interaction

Pros

Translates natural language queries into curated shopping carts
Analyzes the entire product catalog to offer precise recommendations
Leverages NLP to understand nuanced requests and provide tailored shopping experiences
Allows shoppers to fine-tune their preferences for personalized recommendations
Improves customer engagement through natural language interaction
AI-powered product recommendations suit varied tastes and styles
Helps prevent cart abandonment by simplifying searches and accelerating matching
Provides all necessary information for customers to make confident purchase decisions
Uncovers invaluable customer insights to enhance product experiences with analytics

Cons

May require substantial initial setup to analyze product catalogs accurately
Potentially high computational load due to natural language processing tasks
Effectiveness may vary depending on the diversity and quality of the product catalog
User satisfaction might depend heavily on the accuracy of recommendations
Shoppers with very specific or uncommon needs may not always get perfect matches
Natural language processing might misinterpret complex or ambiguous queries
Ongoing maintenance might be needed to ensure up-to-date and relevant recommendations

Top Helpful Reviews

Letifly Lights & Decor

May 15, 2024 on Shopify

We use ShopSmart to enable our customers to quickly and effortlessly use images in search. The tool goes beyond standard image recognition by understanding context and style, so that our recommendations are highly relevant and personalized. The support team is also extremely resourceful since day 1. Great job guys!

Cometeer

Apr 02, 2024 on Shopify

Great app from ShopSmart! Very easy installation and highly responsive team for any installation questions. The page we've installed ShopSmart on has become one of our most visited pages yielding amazing results. Despite a lot of nuances in our product category the results provided by ShopSmart are on point and very helpful to the consumer.

Pawfection Pet Products

Jan 17, 2024 on Shopify

I am very impressed with this app and its powerful performance and potential. My whole experience from installing the app to having live on my site has been fantastic and I am delighted with the support and team behind this app. I think this app will be a very valuable addition to my store.

Yon-Ka Paris

Jan 04, 2024 on Shopify

ShopSmart is a great solution. The AI-powered product information is amazing. ShopSmart addresses any questions or concerns, expressed in natural language by our customer, that may not be covered in the product descriptions. It increased our customer satisfaction and conversion rate. Thanks to their analytics dashboard we have an entirely new perspective on your product catalog and its alignment with genuine customer needs

Wigs Forever by HairKittyKitty

Jan 02, 2024 on Shopify

ShopSmart is a new app but one with tremendous potential. Only in my wildest dreams did I ever imagine that an application could answer some of the complex comparative product questions that not only relate to products in my store, but is also capable of comparing my products to competitors in a nuanced, professional, and brand-precise manner. The recommendation engine is still learning some of the nuance of our catalog but I am thrilled overall with the results. The devs are highly responsive and very diligent about the installation and configuration of the app. They were even able to fix a technical issue created by another app in my Shopify stack! Great product made by talented people leveraging bleeding edge generative AI. What's not to love?