Rating this 5 stars based on the support. Owner/dev and small team are super responsive. They delivered some changes for us in no time at all which what really helpful. The product is still a wip but has promise. I love their autoingestion of all shopify data - including blogs and pages. Not sure everyone does that. Makes it easy for the small company that runs their tech stack by themselves.

The AI answers customer questions like a pro. It handles things like sizing and order tracking without me needing to step in. My customer support workload has dropped by at least 40%. Customers love the quick responses too.

I thought setting this up would take hours, but nope. It just read my store’s product catalog on its own and started working. No complicated configurations or integrations. Super easy, and it saved me a ton of time.

Honestly, I wasn’t expecting much at first, but wow—this thing really gets it. It’s like having a personal shopper built into my store. Customers have been buying more because it nails the recommendations every time. Sales have definitely gone up since we installed it.

Normally I don't write reviews. I only write reviews if a company really deserves it, in my opinion. Rui is a legend. I think less than 1% of shopify (third-party-app) support advisors are like him, but it's probably because he is the founder of his own app. This app works great and will become better day by day.

We’ve been using Shopily Guide AI Chatbot for a few months, and it has proven to be a great addition to our store. The chatbot is quick to respond to customer inquiries and provides accurate product recommendations, which has significantly reduced the number of repetitive questions we handle manually. One of the standout features is its ability to understand our product catalog and guide customers to the right items based on their needs. It’s like having an extra team member available 24/7, ensuring that no customer question goes unanswered, even during off-hours.

This chatbot app is amazing! Setup was a breeze, and it works seamlessly. Our customers love it, and so do we!

We’ve been using Shopily Guide for a while, and it’s proven to be a valuable addition to our store. It has consistently helped boost our e-commerce conversion rate and allowed us to direct our customer service efforts more effectively. It’s like having a dedicated sales expert with instant knowledge of our entire catalog. Even our most experienced employees don’t match the depth of product knowledge this integration offers.

Excellent app! It enhances the overall customer journey, saving time for both our customers and our team. Highly recommended.

I’ve tried quite a few chat apps, and Shopily Guide is by far the best! Super easy to set up and run. The recommendations are pretty good, and the interface is user-friendly. Plus, they offer the most affordable plans out there. Thanks for making our work so much easier!