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Shopify Knowledge Base logo

Shopify Knowledge Base

Develop by Shopify
Free plan available

Track AI agent queries, customize FAQs, enhance store's unique representation.

1 Reviews
9
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About Shopify Knowledge Base

Launched May 15, 2025

Categories

Marketing - Other Site optimization - Other

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

View and customize the FAQs that AI shopping agents use to answer questions about your store.

AI agents are changing how people shop online. When shoppers use AI agents to search for products or ask about store policies, Shopify provides answers based on your store's catalog and settings. Knowledge Base lets you view how often your store's info is requested by AI agents and customize FAQs to ensure AI represents your brand accurately and highlights what makes your business unique. See what buyers are asking, so you can provide the answers they’re looking for.

AI agents are changing how people shop online. When shoppers use AI agents to search for products or ask about store policies, Shopify provides answers based on your store's catalog and settings. Knowledge Base lets you view how often your store's info is requested by AI agents and customize FAQs to ensure AI represents your brand accurately and highlights what makes your business unique. See what buyers are asking, so you can provide the answers they’re looking for. more
  • View Shopify-generated FAQs based on your store's settings and policies.
  • Monitor buyer inquiries about your store.
  • Create custom FAQs to address a wider array of buyer questions.

Rating and Reviews

Nuvibody

May 22, 2025  on Shopify

Great initiative. Would it be possible to connect this apps AI agent function to the shopify inbox?

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