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Customer reviews: Shop Protector

Develop by Shopify

Reviews (11)

Overall rating
4

What Merchants Think

Merchants have mixed feelings about the "Shop Protector" app. While many find it effective in blocking unwanted traffic and bots, some users express difficulties with initial setup and customer support. Overall, the app appears to have a positive impact for those who manage to get it working as intended.

Key Strengths

  • Effectively blocks bots and unwanted traffic, particularly from specific regions.
  • Quick problem-solving once customer service is contacted and issues are addressed.
  • Easy to implement security features like disabling right-click and highlight functions.

Common Concerns

  • Issues with initial setup and functionality causing frustration for some users.
  • Customer support can be difficult to reach, impacting user experience.
  • Some features may not work as expected or require clearer communication.

Final Thoughts

"Shop Protector" is a potentially powerful tool for enhancing website security, but its value is closely tied to successful setup and customer support responsiveness. Merchants looking for bot protection may find it beneficial, provided they can overcome initial challenges.

Texture Clothing

Sep 25, 2025  on Shopify

I have questions and have tried several times to connect via Whatsapp. For some reason, I just can't connect via the link. It would be helpful if you just posted the Whatsapp number, then I could text on my phone. I thought this app would help me with bots adding items to their cart and in turn adding their email to my newsletter software's profile list. (I have an abandoned cart reminder, so they will get that and then not respond, because they are bots!) Short story, long...Shop Protector doesn't do what I thought it did.

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