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Customer reviews: Shop Protector

Develop by Shopify

Reviews (13)

Overall rating
4.1

What Merchants Think

Merchants have mixed feelings about the "Shop Protector" app. While many find it effective in blocking unwanted traffic and bots, some users express difficulties with initial setup and customer support. Overall, the app appears to have a positive impact for those who manage to get it working as intended.

Key Strengths

  • Effectively blocks bots and unwanted traffic, particularly from specific regions.
  • Quick problem-solving once customer service is contacted and issues are addressed.
  • Easy to implement security features like disabling right-click and highlight functions.

Common Concerns

  • Issues with initial setup and functionality causing frustration for some users.
  • Customer support can be difficult to reach, impacting user experience.
  • Some features may not work as expected or require clearer communication.

Final Thoughts

"Shop Protector" is a potentially powerful tool for enhancing website security, but its value is closely tied to successful setup and customer support responsiveness. Merchants looking for bot protection may find it beneficial, provided they can overcome initial challenges.

Factory Direct Shop

Dec 02, 2025  on Shopify

REAL REVIEW — WE NEEDED THIS, AND IT ACTUALLY WORKS I’ll be honest — after reading some mixed reviews about conflicts with the Dawn theme on other apps, we weren’t sure whether this app would work for us because it only had 1 review. But after discovering a website that was cloning a large portion of our images, alt text, and product descriptions, we needed protection fast. We installed Shop Protector and tested it ourselves. It works. No image copying. No text copying. Ctrl + C / Ctrl + V blocked. Right-click blocked. Exactly what we needed. I never leave reviews, and I’m sceptical of half the reviews I read online — but this one deserves five stars because we have actual results. The analytics from the last 24 hours alone proved we were being targeted far more than we realised. It honestly makes you wonder how much of this goes on behind the scenes. If anyone wants to verify we're a real store using this app, feel free to check us out at Factory Direct Shop Australia. Highly recommended. Owner Factory Direct Shop

JT Cycle & ATV

Nov 06, 2025  on Shopify

I paid for this to mitigate China on our website day and night. Installed the app AND PAID FOR IT, but no impact on China in spite of me "blocking" them in this useless app.

Les Tissées

Oct 29, 2025  on Shopify

Very good app. I had 1000 sessions a day coming from bots from China and this app solved all my problems in seconds. Also customer service is amazing and fast. I strongly recommend

Tecidos Vivos

Oct 01, 2025  on Shopify

I had some trouble getting the app to work, but they helped me right away. As soon as they accessed my store, everything started working perfectly.

Texture Clothing

Sep 25, 2025  on Shopify

I have questions and have tried several times to connect via Whatsapp. For some reason, I just can't connect via the link. It would be helpful if you just posted the Whatsapp number, then I could text on my phone. I thought this app would help me with bots adding items to their cart and in turn adding their email to my newsletter software's profile list. (I have an abandoned cart reminder, so they will get that and then not respond, because they are bots!) Short story, long...Shop Protector doesn't do what I thought it did.

Gypsy Shoals Farm

Aug 03, 2025  on Shopify

horrible. has "restricted access blocked" our site from customers without that being selected and impossible to get in touch with support

Good Girl John

Jul 29, 2025  on Shopify

Seems to be working great. I enabled the app in shopify, then set up my settings. Right click and highlight were disabled the minute I hit "save"...and i'm hoping this will help to cut back on the amount of spam I've been getting by blocking a few countries.

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