Reviews: Captain Shipping Protection

Customer reviews: Captain Shipping Protection

Reviews (368)

Overall rating

4.9

5

172
4

7
3
2

1
1

2

What Merchants Think

The feedback from merchants regarding the "Captain Shipping Protection" app is predominantly positive. Many users appreciate the simplicity of installation and the immediate support provided by the customer service team. Merchants have noted its effectiveness in increasing the average order value (AOV) and have highlighted the intuitive design and functionality of the app, which fits seamlessly into their online stores.

Key Strengths

Outstanding and responsive 24/7 customer support.
Increases Average Order Value (AOV).
Easy and quick setup process.
Seamless integration with various store themes.
Allows merchants to manage shipping protection premiums independently.

Common Concerns

Incompatibility with other discount apps on Shopify.
Limited functionality on the checkout page unless on Shopify Plus.
High pricing for small stores or additional features.
Some requests for further customization are not always possible.

Final Thoughts

The "Captain Shipping Protection" app is highly valued by merchants for its ease of use, efficient customer support, and ability to enhance customer trust by protecting their orders. While there are a few limitations, particularly regarding integration with discount apps, the app remains a popular choice for those looking to increase their sales and customer satisfaction efficiently.

DEHAVN

Jul 10, 2024 on Shopify

ToyUniverse

Jul 07, 2024 on Shopify

Great Help

Sirela

Jul 05, 2024 on Shopify

Very good customer service

Modehaus Hamburg

Jul 05, 2024 on Shopify

Great and fast support :D

Knives.mx

May 29, 2024 on Shopify

The app works excellent, I had some issues with my template, but the customer service has been an incredible experience, thank you very much!

MilanoBello

Apr 23, 2024 on Shopify

At first had some problems with the app but the team helped me and have sorted everything out for me. Thank you so much

Modara

Apr 22, 2024 on Shopify

TOP

Heyloshop.nl

Apr 19, 2024 on Shopify

Freshway Supplies

Apr 14, 2024 on Shopify

great customer service team

iSinwheel.es

Apr 11, 2024 on Shopify

Nice app, thank you!

NADIVE

Apr 10, 2024 on Shopify

Okineo

Apr 07, 2024 on Shopify

Great! Very effective support team.

Honey Purple

Apr 04, 2024 on Shopify

This app is super easy to use. Took me 5 minutest to set up. The support responded to my questions right away. Everything is great!

VitaZurich

Apr 04, 2024 on Shopify

LuxxZürich

Apr 03, 2024 on Shopify

good

Moco Studios

Apr 03, 2024 on Shopify

Great support!

Hidden Samples

Mar 30, 2024 on Shopify

Great app! Very complete with many features and very well made! The support also is outstanding. Very happy. 5 STARS!

Aussie-Boutique

Mar 27, 2024 on Shopify

Yes, That's 3D Printed

Mar 26, 2024 on Shopify

A bit expensive for a small app, but it's the one I could find for this. Simple and elegant. I would like it if the staff could help with small customisations that are not available in the app. Anything I asked about, they just said they can't do it.

LunaNest

Mar 25, 2024 on Shopify

Good service