Reviews: Captain Shipping Protection

Customer reviews: Captain Shipping Protection

Reviews (220)

Overall rating

4.9

5

202
4

8
3
2

1
1

4

What Merchants Think

The feedback from merchants regarding the "Captain Shipping Protection" app is predominantly positive. Many users appreciate the simplicity of installation and the immediate support provided by the customer service team. Merchants have noted its effectiveness in increasing the average order value (AOV) and have highlighted the intuitive design and functionality of the app, which fits seamlessly into their online stores.

Key Strengths

Outstanding and responsive 24/7 customer support.
Increases Average Order Value (AOV).
Easy and quick setup process.
Seamless integration with various store themes.
Allows merchants to manage shipping protection premiums independently.

Common Concerns

Incompatibility with other discount apps on Shopify.
Limited functionality on the checkout page unless on Shopify Plus.
High pricing for small stores or additional features.
Some requests for further customization are not always possible.

Final Thoughts

The "Captain Shipping Protection" app is highly valued by merchants for its ease of use, efficient customer support, and ability to enhance customer trust by protecting their orders. While there are a few limitations, particularly regarding integration with discount apps, the app remains a popular choice for those looking to increase their sales and customer satisfaction efficiently.

NADIVE

Apr 10, 2024 on Shopify

Okineo

Apr 07, 2024 on Shopify

Great! Very effective support team.

Honey Purple

Apr 04, 2024 on Shopify

This app is super easy to use. Took me 5 minutest to set up. The support responded to my questions right away. Everything is great!

VitaZurich

Apr 04, 2024 on Shopify

LuxxZürich

Apr 03, 2024 on Shopify

good

Moco Studios

Apr 03, 2024 on Shopify

Great support!

Hidden Samples

Mar 30, 2024 on Shopify

Great app! Very complete with many features and very well made! The support also is outstanding. Very happy. 5 STARS!

Aussie-Boutique

Mar 27, 2024 on Shopify

Yes, That's 3D Printed

Mar 26, 2024 on Shopify

A bit expensive for a small app, but it's the one I could find for this. Simple and elegant. I would like it if the staff could help with small customisations that are not available in the app. Anything I asked about, they just said they can't do it.

LunaNest

Mar 25, 2024 on Shopify

Good service

Tinoria

Mar 24, 2024 on Shopify

oui

NeckRest

Mar 24, 2024 on Shopify

Integrated perfectly with my store, only app that seemed to work for me. Great customer support, responded quickly and very helpful. Would recommend this app.

Fenrir

Mar 23, 2024 on Shopify

Mig helped me to get the app up and running right away! Impressive! Also the app works flawlessly!

Blossom

Mar 22, 2024 on Shopify

Great

IleniaVerona

Mar 21, 2024 on Shopify

App ottima, aumenta il AOV e trasmette più sicurezza ai clienti. L'assistenza clienti è fulminea e competente. La consiglio!

Chefs Edge - Handmade Japanese Kitchen Knives

Mar 20, 2024 on Shopify

EmblemCity

Mar 20, 2024 on Shopify

Fast service

Nexus

Mar 17, 2024 on Shopify

Love the fast service, this will help increase my AOV!

A'dam Avenue

Mar 15, 2024 on Shopify

Good service!

Noveau

Feb 02, 2024 on Shopify

Amazing app with great service