<h3>What Merchants Think</h3> <p>Merchants generally have mixed feelings about "Shiprocket Promise." While many praise its useful features and the customer-centric support team, some express concerns about technical issues and inaccurate delivery date calculations. However, the proactive problem-solving efforts by the technical team are appreciated by many.</p> <h3>Key Strengths</h3> <ul> <li>Proactive and helpful customer support team.</li> <li>Seamless integration with Shopify.</li> <li>Improvement in conversion rates due to reliable delivery timelines.</li> <li>Easy to use and quick setup process.</li> <li>Dynamic and accurate Estimated Delivery Date (EDD) feature for many users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Inaccurate delivery date displays for different locations.</li> <li>Technical bugs and app crashes.</li> <li>Lack of response to reported issues for some users.</li> <li>App not functioning as expected in certain scenarios.</li> </ul> <h3>Final Thoughts</h3> <p>"Shiprocket Promise" offers promising features and excellent support, but technical shortcomings and inconsistent performance have impacted its overall reception. Many merchants find it a valuable tool to enhance customer satisfaction and conversion rates, yet improvements in reliability and functionality are necessary for broader acclaim.</p>