<h3>What Merchants Think</h3> <p>The overall feedback for "Shippo ‑ Simplified Shipping" presents a mixed reception from merchants. Many have expressed dissatisfaction due to recent changes in the pricing structure and customer support issues, while others mentioned positive experiences related to the ease of use and integration capabilities.</p> <h3>Key Strengths</h3> <ul> <li>Easy to use interface and straightforward integration process.</li> <li>Time-saving features through automation.</li> <li>Comparable shipping rates that are user-friendly when the system functions properly.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Introduction of a monthly fee, which has caused some merchants to revert to other solutions.</li> <li>Inadequate customer support and slow response times, particularly in resolving critical issues like lost packages.</li> <li>Concerns over hidden fees, such as address validation charges, that appear unexpectedly on billing.</li> <li>Issues with insurance claims, especially regarding transparency and payout practices.</li> </ul> <h3>Final Thoughts</h3> <p>"Shippo ‑ Simplified Shipping" offers a range of convenient features that appeal to many users, especially for straightforward shipping tasks. However, its recent pricing model changes and customer support challenges have left several users seeking alternatives. Merchants considering Shippo should weigh these aspects carefully based on their operational needs and previous customer experiences.</p>