Merchants generally regard "ShipNerd" as an efficient and cost-saving shipping solution. It integrates smoothly with various eCommerce platforms, particularly Shopify, and is praised for its user-friendly interface. Users appreciate the significant discounts on shipping rates and the positive, supportive customer service, often naming specific team members for their exceptional service. However, some have reported billing issues related to unexpected additional charges on shipping labels. Despite this, the app is often recommended for businesses of all sizes due to its overall reliability and competitive pricing.
Overall, "ShipNerd" is highly regarded for its ability to offer great shipping discounts, ease of use, and excellent customer support. While there are concerns regarding billing and measurement discrepancies, the app remains a popular choice for its cost-effectiveness and reliable performance. It is especially beneficial for businesses looking to streamline their shipping processes and reduce expenses.