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Customer reviews: ShipNerd

Develop by ShipNerd

Reviews (39)

Overall rating
4

What Merchants Think

Merchants generally regard "ShipNerd" as an efficient and cost-saving shipping solution. It integrates smoothly with various eCommerce platforms, particularly Shopify, and is praised for its user-friendly interface. Users appreciate the significant discounts on shipping rates and the positive, supportive customer service, often naming specific team members for their exceptional service. However, some have reported billing issues related to unexpected additional charges on shipping labels. Despite this, the app is often recommended for businesses of all sizes due to its overall reliability and competitive pricing.

Key Strengths

  • Substantial savings on shipping costs with the best rates.
  • Ease of integration with eCommerce platforms, especially Shopify.
  • User-friendly interface for effortless operation.
  • Outstanding customer service and support.
  • Flexibility for businesses of all sizes to optimize their shipping needs.

Common Concerns

  • Reports of unexpected additional charges on shipments.
  • Occasional discrepancies in package weight or size measurements.

Final Thoughts

Overall, "ShipNerd" is highly regarded for its ability to offer great shipping discounts, ease of use, and excellent customer support. While there are concerns regarding billing and measurement discrepancies, the app remains a popular choice for its cost-effectiveness and reliable performance. It is especially beneficial for businesses looking to streamline their shipping processes and reduce expenses.

WindsorEats

Jan 13, 2021  on Shopify

Use ShipNerd to deal with organizing and executing all our purchases that need shipping. So easy to use and integrate into our shop. Love it!!!

Pokoloko.com

Oct 20, 2020  on Shopify

ShipNerd is such a great app! It's help us save so much on shipping costs, it finds the best rate 99.9% of the time. The features are easy use and easy to find. Thanks Michelle for reaching out to us, you're a Ship Angel!!

DoorBox

Jul 21, 2020  on Shopify

Outstanding Service! ShipNerd and their team have been there for us whenever we've needed them, and they are very prompt when issues need to get resolved! Great for a business to have the flexibility and best pricing. They are Easy to Use, and when you run business big or small, you want someone to care as much as you do, this is the company you wish to back your shipments.

bumble & butter

Jul 16, 2020  on Shopify

This app saves me so much in shipping - without a doubt it has the best discounts you can find out there, plus it's free to install. Super easy to use with integration to Shopify. AND customer service is super friendly, helpful, and responsive. Would highly recommend!

Uimpress

May 01, 2020  on Shopify

Big Fan! Been using this app for over 1.5 years. We have several eCommerce platforms and they integrate very well saving time and money on shipping. Support is awesome and the "Nerds" are always available to help. Great for small to medium sized to large businesses to have flexibility and best pricing. The platform for shipping seems a lot more user friendly to non shipping experts like us. Would highly recommend.

Kigurumi.ca

Apr 29, 2020  on Shopify

A great alternative to Canada Post rates or when Canada Post is having delivery trouble . Very nice app, easy to use

Made By Humans 2

Jan 27, 2020  on Shopify

We’re based in Vancouver, BC and were using ShipNerd only for shipments within Canada. To our US customers we shipped out Blaine, WA with FedEx. Until Steve pointed out that it could be cheaper to ship from Vancouver to anywhere in the US directly. It was hard to believe but – know what? – turned out that he was totally right! We’ve been saving bundles ever since. So, muchas gracias, Steve! You’re the best. On a scale from 1 to 10, you deserve 11 points!

ShelHealth.Com

Jan 09, 2020  on Shopify

Been using this app for about half a year, best UPS Shipping prices and great customer service. Steve is a super nice guy.

Kidamento

Jan 09, 2020  on Shopify

Excellent customer support and good pricing! Would recommend this to everyone! Steve is extremely helpful. An honest Canadian business.

Birds Hill Enterprises

Dec 02, 2019  on Shopify

I really enjoy using this app. Having the customer's information auto filled into the shipping page saves me time. Having it auto-filled also helps eliminate typo's that can happen when you do it manually. ShipNerd is a great company to work with - they are always helpful and considerate. Their prices are also great - If you ship I highly recommend you ship with ShipNerd!

Sovereign Juice Co

Sep 28, 2018  on Shopify

Great App. The shipping discounts are phenomenal and the devs really listen to feedback. The ShipNerd experience is 10/10

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