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Customer reviews: ShipNerd

Develop by ShipNerd

Reviews (39)

Overall rating
4

What Merchants Think

Merchants generally regard "ShipNerd" as an efficient and cost-saving shipping solution. It integrates smoothly with various eCommerce platforms, particularly Shopify, and is praised for its user-friendly interface. Users appreciate the significant discounts on shipping rates and the positive, supportive customer service, often naming specific team members for their exceptional service. However, some have reported billing issues related to unexpected additional charges on shipping labels. Despite this, the app is often recommended for businesses of all sizes due to its overall reliability and competitive pricing.

Key Strengths

  • Substantial savings on shipping costs with the best rates.
  • Ease of integration with eCommerce platforms, especially Shopify.
  • User-friendly interface for effortless operation.
  • Outstanding customer service and support.
  • Flexibility for businesses of all sizes to optimize their shipping needs.

Common Concerns

  • Reports of unexpected additional charges on shipments.
  • Occasional discrepancies in package weight or size measurements.

Final Thoughts

Overall, "ShipNerd" is highly regarded for its ability to offer great shipping discounts, ease of use, and excellent customer support. While there are concerns regarding billing and measurement discrepancies, the app remains a popular choice for its cost-effectiveness and reliable performance. It is especially beneficial for businesses looking to streamline their shipping processes and reduce expenses.

Richie's Drum Garage

Nov 14, 2024  on Shopify

Random charges... additional shipping charges. (Got charged an additional $300 for a shipping label that I was charged roughly $110 the first time already) Yes you save a few dollars using this app but later on you get additional charges on shipments after looking through my account. Indicting weight or size of box are wrong. I have been shipping for over 5 years, and I always check my scales. I order my boxes from Uline and I purposely always leave the box size label outside so the carrier doesn't measure them. I have never dealt with this by using the Shopify shipping portal, which I will just continue using it. Not worth the headache.

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