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Customer reviews: Amazon MCF by WebBee

<h3>What Merchants Think</h3> <p>Overall, merchants express strong satisfaction with "Amazon MCF by WebBee." They appreciate the app for its seamless integration with Shopify and Amazon, as well as the ease of routing customer orders to Amazon. Merchants frequently commend the support team for their responsiveness and professionalism, making the app invaluable for businesses seeking efficient order management and fulfillment through Amazon.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and straightforward setup process</li> <li>Excellent and responsive customer support, especially noted agents like Shivam and Manish</li> <li>Reliable integration with Amazon FBA for automatic order and stock synchronization</li> <li>Great price-quality ratio with competitive pricing plans</li> <li>Advanced features for managing Shopify and Amazon orders seamlessly</li> </ul> <h3>Common Concerns</h3> <ul> <li>Unilateral changes to terms and conditions without prior notice</li> <li>Occasional issues with stock management and SKU mismatches</li> <li>Need for a specialist to ensure correct configuration of settings and SKUs</li> </ul> <h3>Final Thoughts</h3> <p>"Amazon MCF by WebBee" is highly regarded by users for its ability to simplify multi-channel order fulfillment efficiently. The app's rapid support response time and practical features significantly enhance the merchant experience. While a few concerns exist regarding unexpected changes in terms, the consensus is that the app delivers outstanding value and functionality for businesses integrating Shopify with Amazon.</p>

Reviews (333)

Overall rating
4.8

What Merchants Think

Overall, merchants express strong satisfaction with "Amazon MCF by WebBee." They appreciate the app for its seamless integration with Shopify and Amazon, as well as the ease of routing customer orders to Amazon. Merchants frequently commend the support team for their responsiveness and professionalism, making the app invaluable for businesses seeking efficient order management and fulfillment through Amazon.

Key Strengths

  • User-friendly interface and straightforward setup process
  • Excellent and responsive customer support, especially noted agents like Shivam and Manish
  • Reliable integration with Amazon FBA for automatic order and stock synchronization
  • Great price-quality ratio with competitive pricing plans
  • Advanced features for managing Shopify and Amazon orders seamlessly

Common Concerns

  • Unilateral changes to terms and conditions without prior notice
  • Occasional issues with stock management and SKU mismatches
  • Need for a specialist to ensure correct configuration of settings and SKUs

Final Thoughts

"Amazon MCF by WebBee" is highly regarded by users for its ability to simplify multi-channel order fulfillment efficiently. The app's rapid support response time and practical features significantly enhance the merchant experience. While a few concerns exist regarding unexpected changes in terms, the consensus is that the app delivers outstanding value and functionality for businesses integrating Shopify with Amazon.

Elder Welder

Jul 07, 2024  on Shopify

Great price-quality ratio, the app itself is so efficient and the WebBee support is even better - they helped me to setup everything within 15 minutes. Clear recommendation!

Bloccs

Jun 18, 2024  on Shopify

Webbee is a great app. Easy to set up and great support!

LipFi's Barber Shop

Jun 16, 2024  on Shopify

Service client au top vraiment ! J'ai eu un certain Malik pour un appel Zoom, il m'a vraiment bien aidé!

Remember Well

Apr 23, 2024  on Shopify

All the functionality you need to use MCF with Shopify - amazing customer support :)

acumedpatches

Apr 16, 2024  on Shopify

definitely excellent support

Longevity

Apr 12, 2024  on Shopify

Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!

JOYRIDE

Apr 10, 2024  on Shopify

Super helpful and knowledgeable! Shivam knew exactly what was needed to ensure our WebBee app was working correctly and it only took 15 minutes. Thank you for the support!

ZenBlok

Mar 21, 2024  on Shopify

Solid tech help when needed. The app is very user-friendly and works great! The integration was easy, and their help chat was fast, helping with additional integration steps for Amazon FBA shipping.

The Crush Store

Mar 21, 2024  on Shopify

Great app, excellent support team who jump on a call and help set everything up and check all integrations are working! Would recommend

TugSport

Mar 20, 2024  on Shopify

love this app makes selling on bot shopify and amazon super easy.

Lazartigue USA

Mar 20, 2024  on Shopify

The app works well and is easy to set up.

MGSPORT

Mar 19, 2024  on Shopify

The support associate was very knowledgeable, experienced and polite. He was very fast in fixing the problem while explaining what he is doing and what should be the result. It's a very high support level. I wish Amazon's support team would reach 80% of this service

ROVE Dash Cam

Feb 27, 2024  on Shopify

This app is the best of the best. Something that Amazon can't do, this WebBee app has done. We've been using it for the past three months, and it has all the functionalities that we need. The best part is how quickly they respond to your chat. They take less than one minute to reply and will send you a quick Zoom link to help you get things set up correctly or answer any questions you may have. The price is very reasonable, and customer service is top-notch. With all the features, a reasonable price, and excellent customer service, you can't ask for more. It has everything you need to have your Shopify order automatically fulfilled by Amazon. Cheers!

Earth Trek Gear

Feb 21, 2024  on Shopify

We have used this app for about two years now. We had a little issue with some of the settings and missmatch of skus, but Shivam was an excellent help to correct it all and make it load and sync properly. Overall, this app is fairly seamless. Occasionally, we have a rejected order, mostly due to stock in Amazon fulfillment running out before the next inbound shipment. We will continue to use this app, as it helps us use Amazon as a 3rd party logistics provider. I recommend it. You may need a specialist to help you set up all the settings and make sure your skus and UPCs etc. are all consistent. Webbee may offer a paid service for that. It is well worth it.

Zen Spirit Foods

Jan 26, 2024  on Shopify

The support you get when using this app is very good. Also, I have contacted the owner before when trying a few different things on it. Worth!

Microderm GLO®

Jan 26, 2024  on Shopify

Very good app, does exactly what it is designed to do. Very helpful customer service.

Splitvolt

Dec 27, 2023  on Shopify

Their tech support is really good. I spoke with Manish today via their very convenient chat feature followed by a zoom call to finish updating something that should have been done by one of our team mates but wasn't done before leaving for vacation... Manish even helped me with a Shopify issue that had nothing to do with WebBee while we were on the call which was very helpful to this mostly non user that's trying to fill in over the holidays. With WebBee orders are sent to Amazon flawlessly, fulfilled and then Shopify is automatically updated with tracking information. WebBee makes our fulfillment automated and seamless - I couldn't be happier!

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