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Customer reviews: Amazon MCF by WebBee

Reviews (301)

Overall rating
4.7

What Merchants Think

Overall, merchants express strong satisfaction with "Amazon MCF by WebBee." They appreciate the app for its seamless integration with Shopify and Amazon, as well as the ease of routing customer orders to Amazon. Merchants frequently commend the support team for their responsiveness and professionalism, making the app invaluable for businesses seeking efficient order management and fulfillment through Amazon.

Key Strengths

  • User-friendly interface and straightforward setup process
  • Excellent and responsive customer support, especially noted agents like Shivam and Manish
  • Reliable integration with Amazon FBA for automatic order and stock synchronization
  • Great price-quality ratio with competitive pricing plans
  • Advanced features for managing Shopify and Amazon orders seamlessly

Common Concerns

  • Unilateral changes to terms and conditions without prior notice
  • Occasional issues with stock management and SKU mismatches
  • Need for a specialist to ensure correct configuration of settings and SKUs

Final Thoughts

"Amazon MCF by WebBee" is highly regarded by users for its ability to simplify multi-channel order fulfillment efficiently. The app's rapid support response time and practical features significantly enhance the merchant experience. While a few concerns exist regarding unexpected changes in terms, the consensus is that the app delivers outstanding value and functionality for businesses integrating Shopify with Amazon.

Bambooven

Jun 26, 2025  on Shopify

PeelAways

Jun 20, 2025  on Shopify

Great app. Easy to use. Works perfectly well and gets the job done. Exceptional support, and in fact, I sometimes work mornings and nights, and they have 24/7 support. How freaking cool is that? Highly recommend!

Muted Earmuffs

Jun 12, 2025  on Shopify

We've been satisfied customers of WebBee for years, and the platform consistently delivers reliable performance with minimal hassle. What sets them apart is their exceptional customer service team—they're genuinely helpful and take the time to walk you through any issues that come up. Most of the time, though, the system runs smoothly on its own, giving us peace of mind in our daily operations. WebBee has proven to be a dependable solution that we can count on!

HAIRCULES

Jun 09, 2025  on Shopify

Great app, works perfectly and we have not had any issues since we installed it almost a year ago. Orders synch properly with our Amazon account and get shipped by Amazon as they should. The support team is phenomenal too, Thank you Suraj for your help!

The Office Oasis

Jun 02, 2025  on Shopify

The Webbee integration is flawless! Really enjoying how it connects Shopify to Amazon MCF. The support is fantastic, and I definitely recommend. I used other Amazon MCF to Shopify apps in the past, but will very much stay with Webbee now. They are always trying to improve and add features as well.

Salt of the Earth

May 30, 2025  on Shopify

great customer service, top notch

Soothefy

May 19, 2025  on Shopify

Great app — everything works smoothly. The customer service is incredibly helpful and lightning-fast, always ready to assist. They usually reply within seconds!

ButterTree® Blankets

May 16, 2025  on Shopify

We use WebBee across all our brands to seamlessly connect the orders we receive with our Amazon warehouse, allowing everything to run automatically. So far, everything has worked perfectly, and even when issues arise, WebBee's support team is always available and resolves them quickly and efficiently. I highly recommend this reliable platform – it’s a tool you can truly count on.

REORIA

May 14, 2025  on Shopify

Very good tool, allowing me to quickly sync inventory between Amazon and Shopify. Highly recommended!

Inspiriko

May 01, 2025  on Shopify

They are an amazing team. Had some issues, they jumped on a Zoom call and helped trouble shoot it live. Works like a charm now.

Nutritist

Apr 23, 2025  on Shopify

Excellent app. Manages almost real time inventory sync with Amazon MCF. Every 30 minutes it pulls in the inventory. Everything is automated. We don't have to do anything after initial setup. Any questions we have, WebBee Support is available for a Zoom chat to go over things. We liked the Shopify MCF integration so much we decided to also use WebBee for TikTok Shop and MCF integration. We highly recommend using WeBee over the default Shopify apps for Amazon MCF integrations.

Formulation Factory

Apr 21, 2025  on Shopify

Incredible app and the best customer service team you will ever find. A++++ Don't even think about the others ! (I tried them all before finally finding my home here!!)

Lily England

Mar 11, 2025  on Shopify

The app is very a straightforward and reliable app.

supplmnt

Feb 19, 2025  on Shopify

Love this app, great customer service and support.. the team are amazing!

Jean Rachel Jewelry

Feb 10, 2025  on Shopify

Great app and support, really quick to set up, and probably the most advanced features out there

niu:dope MIND Complete

Jan 13, 2025  on Shopify

awesome app. Booked a meeting with support the same day, he led me through the set-up and - wham! - it works: routing our cutomers' orders to Amazon and getting the amazon information back into the shopify app in no time. Transparent, great information, smooth and easy. At decent pricing, too. Enabling us to set up our online store with Amazon fulfillment in no time. A relief. And friendly - real human! - support available instantly! (not like Amazon....)

MOVEMATE

Jan 09, 2025  on Shopify

Läuft super! Auch der Kundenservice hilft schnell bei allen Fragen

Soocas

Jan 02, 2025  on Shopify

Highly recommended! Shivam was very kind and helpful

MOVAGLOBES EUROPE

Dec 11, 2024  on Shopify

very useful

driftwooddunes

Nov 05, 2024  on Shopify

The setup was straightforward, and it saves me so much time. Plus, with Amazon handling the shipping, customers get their products quickly, which has really improved their experience with my store.

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