Reviews: Amazon MCF by WebBee

Customer reviews: Amazon MCF by WebBee

Reviews (286)

Overall rating

4.7

5

58
4
3
2

1
1

4

What Merchants Think

Overall, merchants express strong satisfaction with "Amazon MCF by WebBee." They appreciate the app for its seamless integration with Shopify and Amazon, as well as the ease of routing customer orders to Amazon. Merchants frequently commend the support team for their responsiveness and professionalism, making the app invaluable for businesses seeking efficient order management and fulfillment through Amazon.

Key Strengths

User-friendly interface and straightforward setup process
Excellent and responsive customer support, especially noted agents like Shivam and Manish
Reliable integration with Amazon FBA for automatic order and stock synchronization
Great price-quality ratio with competitive pricing plans
Advanced features for managing Shopify and Amazon orders seamlessly

Common Concerns

Unilateral changes to terms and conditions without prior notice
Occasional issues with stock management and SKU mismatches
Need for a specialist to ensure correct configuration of settings and SKUs

Final Thoughts

"Amazon MCF by WebBee" is highly regarded by users for its ability to simplify multi-channel order fulfillment efficiently. The app's rapid support response time and practical features significantly enhance the merchant experience. While a few concerns exist regarding unexpected changes in terms, the consensus is that the app delivers outstanding value and functionality for businesses integrating Shopify with Amazon.

BubbleBum Booster Seats

Jul 25, 2025 on Shopify

We have had an issue for two weeks that has not been resolved and has lead to us losing a contract with a retailer because the orders were not marked as fulfilled, even though Amazon had sent the order and the customer received it. We were previously using WebBee app integration, however something happened, and the orders stopped marking as fulfilled on orders page. We need to manually fulfil these orders however they're still not marking as fulfilled

MECH CAMP

May 10, 2025 on Shopify

Our company initially intended to utilize this application for order fulfillment and logistics through Amazon Multi-Channel Fulfillment services. Given the substantial monthly fee of USD 19 for this application, which is notably expensive when compared to Spotify monthly fee of USD 25, we proceeded with implementation. However, during actual operations, we discovered a severe systemic defect when Shopify order data is transmitted to Amazon's system: critical customer delivery address information is randomly lost, resulting in erroneous shipments. This major system malfunction exhibits intermittent occurrence patterns, posing significant operational risks to our company. Due to these system failures, we were compelled to conduct emergency reshipments and compensate affected customers, resulting not only in substantial financial losses but also severely damaging our company's reputation. Based on these numerous issues, we, as a paying customer, have made the immediate decision to terminate your services and explicitly state that we will not invest additional resources to assist in testing or improving your product.

BENGALEN STORE

Mar 10, 2025 on Shopify

Inventory not syncing. We are in big trouble due to this. We are getting orders but we have no stock on Amazon. WebBee is unable to sync the inventory from Amazon.

Pies Sucios

Aug 22, 2024 on Shopify

They change the terms and conditions unilaterally without notice. We have been using some functionalities for years and now we find that it doesn't work. After losing a day investigating the issue, we find out that they moved the functionality to a more expensive plan and the only solution I get is to upgrade and pay more.