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Customer reviews: Amazon MCF by WebBee

Reviews (333)

Overall rating
4.8

What Merchants Think

Overall, merchants express strong satisfaction with "Amazon MCF by WebBee." They appreciate the app for its seamless integration with Shopify and Amazon, as well as the ease of routing customer orders to Amazon. Merchants frequently commend the support team for their responsiveness and professionalism, making the app invaluable for businesses seeking efficient order management and fulfillment through Amazon.

Key Strengths

  • User-friendly interface and straightforward setup process
  • Excellent and responsive customer support, especially noted agents like Shivam and Manish
  • Reliable integration with Amazon FBA for automatic order and stock synchronization
  • Great price-quality ratio with competitive pricing plans
  • Advanced features for managing Shopify and Amazon orders seamlessly

Common Concerns

  • Unilateral changes to terms and conditions without prior notice
  • Occasional issues with stock management and SKU mismatches
  • Need for a specialist to ensure correct configuration of settings and SKUs

Final Thoughts

"Amazon MCF by WebBee" is highly regarded by users for its ability to simplify multi-channel order fulfillment efficiently. The app's rapid support response time and practical features significantly enhance the merchant experience. While a few concerns exist regarding unexpected changes in terms, the consensus is that the app delivers outstanding value and functionality for businesses integrating Shopify with Amazon.

BENGALEN STORE

Mar 10, 2025  on Shopify

Inventory not syncing. We are in big trouble due to this. We are getting orders but we have no stock on Amazon. WebBee is unable to sync the inventory from Amazon.

Pies Sucios

Aug 22, 2024  on Shopify

They change the terms and conditions unilaterally without notice. We have been using some functionalities for years and now we find that it doesn't work. After losing a day investigating the issue, we find out that they moved the functionality to a more expensive plan and the only solution I get is to upgrade and pay more.

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