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Customer reviews: Amazon MCF by WebBee

Develop by Shopify

Reviews (318)

Overall rating
4.8

What Merchants Think

Overall, merchants express strong satisfaction with "Amazon MCF by WebBee." They appreciate the app for its seamless integration with Shopify and Amazon, as well as the ease of routing customer orders to Amazon. Merchants frequently commend the support team for their responsiveness and professionalism, making the app invaluable for businesses seeking efficient order management and fulfillment through Amazon.

Key Strengths

  • User-friendly interface and straightforward setup process
  • Excellent and responsive customer support, especially noted agents like Shivam and Manish
  • Reliable integration with Amazon FBA for automatic order and stock synchronization
  • Great price-quality ratio with competitive pricing plans
  • Advanced features for managing Shopify and Amazon orders seamlessly

Common Concerns

  • Unilateral changes to terms and conditions without prior notice
  • Occasional issues with stock management and SKU mismatches
  • Need for a specialist to ensure correct configuration of settings and SKUs

Final Thoughts

"Amazon MCF by WebBee" is highly regarded by users for its ability to simplify multi-channel order fulfillment efficiently. The app's rapid support response time and practical features significantly enhance the merchant experience. While a few concerns exist regarding unexpected changes in terms, the consensus is that the app delivers outstanding value and functionality for businesses integrating Shopify with Amazon.

My Store

Dec 23, 2025  on Shopify

When I started using this app, I faced a few issues such as inventory sync problems. Sometimes, when orders were received, I had to manually send the order to Amazon. There were a few other minor issues as well. However, the team is extremely supportive and responsive. They resolved my issues immediately every time. Their team is always available and ready to help. Overall, I had a good experience with their support.

BellaVita Luxury (UK)

Dec 09, 2025  on Shopify

When we began expanding into international markets, we needed a reliable solution to connect with MCF— and that’s when we discovered WebBee. From our very first meeting to today, their team has been incredibly responsive and supportive. They assisted us through the entire integration and setup, and anytime an issue came up, they were just one meeting away. That level of availability is truly the standout part of their service. I now use WebBee across all my stores, and I’d wholeheartedly recommend them to anyone looking to seamlessly integrate Shopify with Amazon for MCF fulfillment.

You Wellness

Nov 26, 2025  on Shopify

Support help set up configuration for Shopify to Amazon MCF, with successful testing. Also went though all shopify settings to ensure all products are available on the shop front side, and made sure all inventory was updated correctly. Also checked Amazon MCF for EBAY with the support team - who are experts. Walked through step by step process with patience and support. Wonderful team to work with - fantastic communication throughout! Malik has been such a great support and so knowledgeable, professional throughout - We appreciate a single contact throughout the journey to help with a seamless experience assisting You Wellness.

JoJo Glow

Nov 06, 2025  on Shopify

PawsofSoar

Oct 10, 2025  on Shopify

Malik was great! Superb help as he was able to control the works on his end while explaining to my questions and gets resolved immediately. WebBee if you are a very very new seller.

Windsor Botanicals

Oct 09, 2025  on Shopify

Excellent service and wonderful support when you need it. Highly recommended. Shubhjeet has been so helpful on their support team.

THICK FIBER

Oct 08, 2025  on Shopify

This app is very useful for us, I am using this app from last 6 month, its very useful and their support team is awesome.

lobloo

Oct 03, 2025  on Shopify

Awseome support

CULISE

Sep 30, 2025  on Shopify

Awesome app. Really helpful to automate fulfillment.

SPECTROM

Sep 24, 2025  on Shopify

The best part of Webbee other than the immediate connection with Amazon, is their customer service, best in class, responds immediately.

Laurya Office

Sep 24, 2025  on Shopify

very practical app ! the assistance is also very reactive and helpful , thank you suraj for answering my questions

Sixpence Alchemy

Sep 22, 2025  on Shopify

5/5 support. Shivam provided a fantastic onboarding experience making this process simple and effective. All of my questions were answered and detailed information provided. Now have a solid understanding of how this integration software works within my Shopify eco-system so I can effectively manage it.

Kaki Life

Sep 22, 2025  on Shopify

Very helpful and fast! Amazed by their service.

BV United States

Sep 15, 2025  on Shopify

We’ve been working with the WebBee team for quite some time, and I believe we must have been one of their most challenging clients, given the many custom functionalities we requested. Ajeet and his team have always taken our requirements positively and delivered the best possible solutions.

Brickify

Sep 15, 2025  on Shopify

Really helpful with getting everything setup

borsali.com

Sep 09, 2025  on Shopify

The team has been fantastic to work with. They are very thorough and kind. WebBee for the win!

Swedish Collagen

Sep 09, 2025  on Shopify

super supportive team, quick and real-time sync to MCF, so far had pretty good using experience

Prodigy X

Sep 09, 2025  on Shopify

Been using this app for over a year and love it. No real issues however was stuck with some virtual bundles and Ebay integration. Booked a call same day and an absolute gun, Shivam had it all up and running within 30 minutes. Exceptional support which is regularly overlooked in the ecom space. Highly recommend!

CallistaÉVA Cosmetics

Sep 04, 2025  on Shopify

Very helpful app.. Works good

Clever Yoga

Aug 14, 2025  on Shopify

VERY HELPFUL AND GOOD SUPPORT BY WEBBEE TEAM

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