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Customer reviews: Amazon MCF by WebBee

Reviews (286)

Overall rating
4.7

What Merchants Think

Overall, merchants express strong satisfaction with "Amazon MCF by WebBee." They appreciate the app for its seamless integration with Shopify and Amazon, as well as the ease of routing customer orders to Amazon. Merchants frequently commend the support team for their responsiveness and professionalism, making the app invaluable for businesses seeking efficient order management and fulfillment through Amazon.

Key Strengths

  • User-friendly interface and straightforward setup process
  • Excellent and responsive customer support, especially noted agents like Shivam and Manish
  • Reliable integration with Amazon FBA for automatic order and stock synchronization
  • Great price-quality ratio with competitive pricing plans
  • Advanced features for managing Shopify and Amazon orders seamlessly

Common Concerns

  • Unilateral changes to terms and conditions without prior notice
  • Occasional issues with stock management and SKU mismatches
  • Need for a specialist to ensure correct configuration of settings and SKUs

Final Thoughts

"Amazon MCF by WebBee" is highly regarded by users for its ability to simplify multi-channel order fulfillment efficiently. The app's rapid support response time and practical features significantly enhance the merchant experience. While a few concerns exist regarding unexpected changes in terms, the consensus is that the app delivers outstanding value and functionality for businesses integrating Shopify with Amazon.

Swedish Collagen Italy

Jul 24, 2025  on Shopify

Easy to use, good service and support

Ear Goes

Jul 18, 2025  on Shopify

Easy to use. Seemless.

Scrap't

Jul 16, 2025  on Shopify

Super helpful, solved my issue and gave advice on any questions I have had in the past. Would recommend!

ROCKJAW®

Jul 15, 2025  on Shopify

Great application

Brave Paws

Jul 15, 2025  on Shopify

The WebBee staff is incredibly responsive to questions and requests for help. They walked us through solutions and implemented changes and improvements to our store quickly and left us with a "safe" feeling. Zoom calls on request to work problems real time. This is a sold outfit. Thank you!

Pure AF Nutra

Jul 15, 2025  on Shopify

Helpful support.

Active Life Company

Jul 13, 2025  on Shopify

I was having major problems with Veeqo for over 8 weeks! Since finding WebBee, my life has become much easier. Their customer service is excellent! From the first day I signed up, they contacted me to schedule a support call, and amazingly everything was set up and functioning on day #1. Manish, in particular, has helped me on 2 different occasions now, and I just love this company! Melissa

mia mai

Jul 05, 2025  on Shopify

This is an excellent app if you are a merchant using Amazon MCF for your shop orders. Very versatile and the team keeps improving the features. Of course there are important features that are only available in higher grade plans i.e. pre-determining if orders should be shipped from Amazon or from your own warehouse based on the customers shopping cart contents. I find this feature very powerful and you can save a heck of a lot of shipping costs, which the app also indicates in the enterprise plan with the calculated shipping fees per order. But you can always downgrade again to a cheaper plan, if you don`t need these powerful features, depending on your cost calculations. Definitely a 5 star app!

The Keto Collective

Jul 03, 2025  on Shopify

Great support team on the app, been using this app for a few years to link my Amazon MultiChannel Fulfilment to my shopify.

Bambooven

Jun 26, 2025  on Shopify

PeelAways

Jun 20, 2025  on Shopify

Great app. Easy to use. Works perfectly well and gets the job done. Exceptional support, and in fact, I sometimes work mornings and nights, and they have 24/7 support. How freaking cool is that? Highly recommend!

Muted Earmuffs

Jun 12, 2025  on Shopify

We've been satisfied customers of WebBee for years, and the platform consistently delivers reliable performance with minimal hassle. What sets them apart is their exceptional customer service team—they're genuinely helpful and take the time to walk you through any issues that come up. Most of the time, though, the system runs smoothly on its own, giving us peace of mind in our daily operations. WebBee has proven to be a dependable solution that we can count on!

HAIRCULES

Jun 09, 2025  on Shopify

Great app, works perfectly and we have not had any issues since we installed it almost a year ago. Orders synch properly with our Amazon account and get shipped by Amazon as they should. The support team is phenomenal too, Thank you Suraj for your help!

The Office Oasis

Jun 02, 2025  on Shopify

The Webbee integration is flawless! Really enjoying how it connects Shopify to Amazon MCF. The support is fantastic, and I definitely recommend. I used other Amazon MCF to Shopify apps in the past, but will very much stay with Webbee now. They are always trying to improve and add features as well.

Salt of the Earth

May 30, 2025  on Shopify

great customer service, top notch

Soothefy

May 19, 2025  on Shopify

Great app — everything works smoothly. The customer service is incredibly helpful and lightning-fast, always ready to assist. They usually reply within seconds!

ButterTree® Blankets

May 16, 2025  on Shopify

We use WebBee across all our brands to seamlessly connect the orders we receive with our Amazon warehouse, allowing everything to run automatically. So far, everything has worked perfectly, and even when issues arise, WebBee's support team is always available and resolves them quickly and efficiently. I highly recommend this reliable platform – it’s a tool you can truly count on.

REORIA

May 14, 2025  on Shopify

Very good tool, allowing me to quickly sync inventory between Amazon and Shopify. Highly recommended!

Inspiriko

May 01, 2025  on Shopify

They are an amazing team. Had some issues, they jumped on a Zoom call and helped trouble shoot it live. Works like a charm now.

Nutritist

Apr 23, 2025  on Shopify

Excellent app. Manages almost real time inventory sync with Amazon MCF. Every 30 minutes it pulls in the inventory. Everything is automated. We don't have to do anything after initial setup. Any questions we have, WebBee Support is available for a Zoom chat to go over things. We liked the Shopify MCF integration so much we decided to also use WebBee for TikTok Shop and MCF integration. We highly recommend using WeBee over the default Shopify apps for Amazon MCF integrations.

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