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Customer reviews: Amazon MCF by WebBee

Reviews (301)

Overall rating
4.7

What Merchants Think

Overall, merchants express strong satisfaction with "Amazon MCF by WebBee." They appreciate the app for its seamless integration with Shopify and Amazon, as well as the ease of routing customer orders to Amazon. Merchants frequently commend the support team for their responsiveness and professionalism, making the app invaluable for businesses seeking efficient order management and fulfillment through Amazon.

Key Strengths

  • User-friendly interface and straightforward setup process
  • Excellent and responsive customer support, especially noted agents like Shivam and Manish
  • Reliable integration with Amazon FBA for automatic order and stock synchronization
  • Great price-quality ratio with competitive pricing plans
  • Advanced features for managing Shopify and Amazon orders seamlessly

Common Concerns

  • Unilateral changes to terms and conditions without prior notice
  • Occasional issues with stock management and SKU mismatches
  • Need for a specialist to ensure correct configuration of settings and SKUs

Final Thoughts

"Amazon MCF by WebBee" is highly regarded by users for its ability to simplify multi-channel order fulfillment efficiently. The app's rapid support response time and practical features significantly enhance the merchant experience. While a few concerns exist regarding unexpected changes in terms, the consensus is that the app delivers outstanding value and functionality for businesses integrating Shopify with Amazon.

BV United States

Sep 15, 2025  on Shopify

We’ve been working with the WebBee team for quite some time, and I believe we must have been one of their most challenging clients, given the many custom functionalities we requested. Ajeet and his team have always taken our requirements positively and delivered the best possible solutions.

Brickify

Sep 15, 2025  on Shopify

Really helpful with getting everything setup

borsali.com

Sep 09, 2025  on Shopify

The team has been fantastic to work with. They are very thorough and kind. WebBee for the win!

Swedish Collagen

Sep 09, 2025  on Shopify

super supportive team, quick and real-time sync to MCF, so far had pretty good using experience

Prodigy X

Sep 09, 2025  on Shopify

Been using this app for over a year and love it. No real issues however was stuck with some virtual bundles and Ebay integration. Booked a call same day and an absolute gun, Shivam had it all up and running within 30 minutes. Exceptional support which is regularly overlooked in the ecom space. Highly recommend!

CallistaÉVA Cosmetics

Sep 04, 2025  on Shopify

Very helpful app.. Works good

Clever Yoga

Aug 14, 2025  on Shopify

VERY HELPFUL AND GOOD SUPPORT BY WEBBEE TEAM

Sweet Natured

Aug 13, 2025  on Shopify

A.Malik helped me so much in smoothly setting up webbee. The best customer service, knowledge and the tool is excellent.

Dalstrong Canada

Aug 11, 2025  on Shopify

We've been working with WebBee for a long time and it's been a great journey. Their software features suit our needs, especially the fulfillment configuration options, but most importantly, they have fast and reliable customer service, which is highly appreciated (shout out to A.Malik here)

Twin Cities Speech Therapy Publishing

Aug 07, 2025  on Shopify

Great customer experience and helpful customer support!

CRZ YOGA

Aug 06, 2025  on Shopify

the support is very fast

Swedish Collagen Italy

Jul 24, 2025  on Shopify

Easy to use, good service and support

Ear Goes

Jul 18, 2025  on Shopify

Easy to use. Seemless.

Scrap't

Jul 16, 2025  on Shopify

Super helpful, solved my issue and gave advice on any questions I have had in the past. Would recommend!

ROCKJAW®

Jul 15, 2025  on Shopify

Great application

Brave Paws

Jul 15, 2025  on Shopify

The WebBee staff is incredibly responsive to questions and requests for help. They walked us through solutions and implemented changes and improvements to our store quickly and left us with a "safe" feeling. Zoom calls on request to work problems real time. This is a sold outfit. Thank you!

Pure AF Nutra

Jul 15, 2025  on Shopify

Helpful support.

Active Life Company

Jul 13, 2025  on Shopify

I was having major problems with Veeqo for over 8 weeks! Since finding WebBee, my life has become much easier. Their customer service is excellent! From the first day I signed up, they contacted me to schedule a support call, and amazingly everything was set up and functioning on day #1. Manish, in particular, has helped me on 2 different occasions now, and I just love this company! Melissa

mia mai

Jul 05, 2025  on Shopify

This is an excellent app if you are a merchant using Amazon MCF for your shop orders. Very versatile and the team keeps improving the features. Of course there are important features that are only available in higher grade plans i.e. pre-determining if orders should be shipped from Amazon or from your own warehouse based on the customers shopping cart contents. I find this feature very powerful and you can save a heck of a lot of shipping costs, which the app also indicates in the enterprise plan with the calculated shipping fees per order. But you can always downgrade again to a cheaper plan, if you don`t need these powerful features, depending on your cost calculations. Definitely a 5 star app!

The Keto Collective

Jul 03, 2025  on Shopify

Great support team on the app, been using this app for a few years to link my Amazon MultiChannel Fulfilment to my shopify.

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