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Customer reviews: Amazon MCF by WebBee

Reviews (333)

Overall rating
4.8

What Merchants Think

Overall, merchants express strong satisfaction with "Amazon MCF by WebBee." They appreciate the app for its seamless integration with Shopify and Amazon, as well as the ease of routing customer orders to Amazon. Merchants frequently commend the support team for their responsiveness and professionalism, making the app invaluable for businesses seeking efficient order management and fulfillment through Amazon.

Key Strengths

  • User-friendly interface and straightforward setup process
  • Excellent and responsive customer support, especially noted agents like Shivam and Manish
  • Reliable integration with Amazon FBA for automatic order and stock synchronization
  • Great price-quality ratio with competitive pricing plans
  • Advanced features for managing Shopify and Amazon orders seamlessly

Common Concerns

  • Unilateral changes to terms and conditions without prior notice
  • Occasional issues with stock management and SKU mismatches
  • Need for a specialist to ensure correct configuration of settings and SKUs

Final Thoughts

"Amazon MCF by WebBee" is highly regarded by users for its ability to simplify multi-channel order fulfillment efficiently. The app's rapid support response time and practical features significantly enhance the merchant experience. While a few concerns exist regarding unexpected changes in terms, the consensus is that the app delivers outstanding value and functionality for businesses integrating Shopify with Amazon.

Popi Hair

Mar 10, 2025  on Shopify

Was on the $70 monthly plan and wanted to take a break, but you can’t. Lost 4 hours setting it up. I’m forced to uninstall the app because they can’t pause my plan.

BENGALEN STORE

Mar 10, 2025  on Shopify

Inventory not syncing. We are in big trouble due to this. We are getting orders but we have no stock on Amazon. WebBee is unable to sync the inventory from Amazon.

niu:dope MIND Complete

Jan 13, 2025  on Shopify

awesome app. Booked a meeting with support the same day, he led me through the set-up and - wham! - it works: routing our cutomers' orders to Amazon and getting the amazon information back into the shopify app in no time. Transparent, great information, smooth and easy. At decent pricing, too. Enabling us to set up our online store with Amazon fulfillment in no time. A relief. And friendly - real human! - support available instantly! (not like Amazon....)

driftwooddunes

Nov 05, 2024  on Shopify

The setup was straightforward, and it saves me so much time. Plus, with Amazon handling the shipping, customers get their products quickly, which has really improved their experience with my store.

ChillVet

Oct 28, 2024  on Shopify

Vraiment top et fonctionne sans soucis pour envoyer et synchroniser les commandes et stock avec Amazon FBA. Tout se fait automatiquement sans intervention de ma part, cette app' est top, je recommande !

NEW MIUZ

Oct 15, 2024  on Shopify

Weebee is always responsive and helpful. I highly recommend them. The price is also very competitive and they are also working to connect with other social media platform. I also really like manish and shivam for there on going help in mapping our products.

Carista

Aug 29, 2024  on Shopify

The team behind Amazon MCF by WebBee is very responsive and can get you up and running in no time. Would recommend.

Pies Sucios

Aug 22, 2024  on Shopify

They change the terms and conditions unilaterally without notice. We have been using some functionalities for years and now we find that it doesn't work. After losing a day investigating the issue, we find out that they moved the functionality to a more expensive plan and the only solution I get is to upgrade and pay more.

Huskers Coco

Jul 28, 2024  on Shopify

Shivam from the support team was amazing in helping me sync my Amazon Seller Central account to Shopify. The issue only 5 minutes to resolve and he was happy to jump on a call quick call to guide me through the steps. Great support team!

Elder Welder

Jul 07, 2024  on Shopify

Great price-quality ratio, the app itself is so efficient and the WebBee support is even better - they helped me to setup everything within 15 minutes. Clear recommendation!

LipFi's Barber Shop

Jun 16, 2024  on Shopify

Service client au top vraiment ! J'ai eu un certain Malik pour un appel Zoom, il m'a vraiment bien aidé!

Longevity

Apr 12, 2024  on Shopify

Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!

JOYRIDE

Apr 10, 2024  on Shopify

Super helpful and knowledgeable! Shivam knew exactly what was needed to ensure our WebBee app was working correctly and it only took 15 minutes. Thank you for the support!

ZenBlok

Mar 21, 2024  on Shopify

Solid tech help when needed. The app is very user-friendly and works great! The integration was easy, and their help chat was fast, helping with additional integration steps for Amazon FBA shipping.

The Crush Store

Mar 21, 2024  on Shopify

Great app, excellent support team who jump on a call and help set everything up and check all integrations are working! Would recommend

MGSPORT

Mar 19, 2024  on Shopify

The support associate was very knowledgeable, experienced and polite. He was very fast in fixing the problem while explaining what he is doing and what should be the result. It's a very high support level. I wish Amazon's support team would reach 80% of this service

ROVE Dash Cam

Feb 27, 2024  on Shopify

This app is the best of the best. Something that Amazon can't do, this WebBee app has done. We've been using it for the past three months, and it has all the functionalities that we need. The best part is how quickly they respond to your chat. They take less than one minute to reply and will send you a quick Zoom link to help you get things set up correctly or answer any questions you may have. The price is very reasonable, and customer service is top-notch. With all the features, a reasonable price, and excellent customer service, you can't ask for more. It has everything you need to have your Shopify order automatically fulfilled by Amazon. Cheers!

Earth Trek Gear

Feb 21, 2024  on Shopify

We have used this app for about two years now. We had a little issue with some of the settings and missmatch of skus, but Shivam was an excellent help to correct it all and make it load and sync properly. Overall, this app is fairly seamless. Occasionally, we have a rejected order, mostly due to stock in Amazon fulfillment running out before the next inbound shipment. We will continue to use this app, as it helps us use Amazon as a 3rd party logistics provider. I recommend it. You may need a specialist to help you set up all the settings and make sure your skus and UPCs etc. are all consistent. Webbee may offer a paid service for that. It is well worth it.

Zen Spirit Foods

Jan 26, 2024  on Shopify

The support you get when using this app is very good. Also, I have contacted the owner before when trying a few different things on it. Worth!

Splitvolt

Dec 27, 2023  on Shopify

Their tech support is really good. I spoke with Manish today via their very convenient chat feature followed by a zoom call to finish updating something that should have been done by one of our team mates but wasn't done before leaving for vacation... Manish even helped me with a Shopify issue that had nothing to do with WebBee while we were on the call which was very helpful to this mostly non user that's trying to fill in over the holidays. With WebBee orders are sent to Amazon flawlessly, fulfilled and then Shopify is automatically updated with tracking information. WebBee makes our fulfillment automated and seamless - I couldn't be happier!

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