ShipBob App Review: Features, Pros & Cons for Shopify

Customer reviews: ShipBob Fulfillment

The ShipBob app for Shopify simplifies order fulfillment with fast shipping, inventory management, and seamless integration. Reading reviews helps merchants evaluate if it meets their business needs.

Reviews (270)

Overall rating

4.8

5

97
4

3
3
2
1

9

What Merchants Think

Merchants have mixed feedback regarding "ShipBob Fulfillment." Many praised its seamless integration with platforms like Shopify and the excellent customer support, especially during onboarding. The ease of setup and the friendly interface were commonly highlighted. However, issues such as inconsistent customer support, overcharges, and specific challenges with international shipping turn out to be significant drawbacks for some users.

Key Strengths

Seamless integration with Shopify and other platforms
Excellent onboarding and support team, especially highlighted were Manas and Pramod
User-friendly interface and easy setup process
Efficient order processing and fulfillment
Responsive customer service, appreciated by several users

Common Concerns

Inconsistent customer support and unresolved issues
Problems with international order fulfillment, especially in the UK
Overcharges and billing discrepancies
Warehousing issues and inventory management
Technical glitches affecting order sync and updates

Final Thoughts

Overall, "ShipBob Fulfillment" is well-regarded for its streamlined integration and exemplary support during the initial phases of onboarding. The overall user-friendly nature of the app stands out, making it a good choice for many merchants. However, persistent concerns about customer service efficacy, billing issues, and challenges with international fulfillment suggest areas for potential improvement to enhance customer satisfaction and retention.

ArtisticStitch

Oct 22, 2025 on Shopify

The implementation process was made very clear and easy through my representative Suproteek. He answered all my questions and was very patient with me. I am very likely to recommend Shipbob to someone else because of the simple and helpful onboarding process!

Bovi Health

Oct 14, 2025 on Shopify

being

Oct 10, 2025 on Shopify

The process of connecting my Shopify store with ShipBob was smooth and very easy with a help of ShipBob team.

Paramedic Flash

Sep 17, 2025 on Shopify

Suproteek IS THE BEST!! He helped me throughout the entire set up. I love shipbob!

Mall Of Toys

Sep 10, 2025 on Shopify

Great Experience working with ShipBob and Suproteek. Suproteek helped us every step of the way. Very detail oriented!

skoah

Sep 04, 2025 on Shopify

v2byVelare

Aug 22, 2025 on Shopify

Very helpful, quick turnaround in emails, went on many calls to resolve problems we had.

LINES

Aug 18, 2025 on Shopify

Really helpful technical support, quick answers when I needed assistance

IKI SkinCare

Jun 19, 2025 on Shopify

Suproteek was very nice to work with, always available and answering all my questions!

SLLIGHT US

Jun 18, 2025 on Shopify

Thanks to Ritesh from the support team, we’ve been able to smoothly run our business—even from the other side of the globe. I just wanted to express my appreciation for all the help we’ve received. We recently switched over from another provider to ShipBob, and we’re very satisfied so far—great pricing and excellent scalability. While the dashboard can be a bit unstable at times, I’m hopeful it will continue to improve and evolve!

FOOD FIGHT BROOKLYN LLC.

May 29, 2025 on Shopify

Great service - Suproteek was friendly and helpful to work with.

Dragonscale | Collectors Cases & Supplies

May 23, 2025 on Shopify

Suproteek has been fantastic in helping me guide through the implementation process. Everything was clearly explained and we had no issues getting the full ShipBob implementation set up in a timely manner.

route one skin

May 12, 2025 on Shopify

Suproteek was very helpful to make sure everything was integrated successfully. It was a seamless and stress free experience!

rockystail

May 12, 2025 on Shopify

Great! very helpful app for our store.

Brightamins

May 06, 2025 on Shopify

Manas was a pleasure to work with.. The onboarding process and shopify integration was a breeze thanks to him. He was super knowledgeable and helpful!

UTKATAMAT

May 05, 2025 on Shopify

RipClip

Apr 23, 2025 on Shopify

Integrated perfectly with Shopify store

hōliss

Mar 27, 2025 on Shopify

Service was great. Manas Kakkar was exceptional! Will definitely recommend Shipbob to other business owners!

BunnyBlast Preworkout

Mar 26, 2025 on Shopify

Animesh did an excellent job onboarding my company BUNNYBLAST Pre-workout to shipbob with my website. Thank you for your quality work Animesh, it made the launch of BUNNYBLAST easy and quick. I'm thankful to have had you help me! Best, Farah Sheikh

Nutraneeds

Mar 25, 2025 on Shopify

Everything went smooth. Suproteek is very knowledgable on the onboarding and implementation process. We understand everything as easy as possible. No issues at all in terms of communication and instructions.