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Session Replay & Analytics Pro logo

Session Replay & Analytics Pro

Develop by Shopify

$4

/ Month
7 Days Free Trial

Replay sessions, debug issues, and provide live support effort

Session replay
Debug tools
Live session monitoring
Remote control
Record activity
Live call support

About Session Replay & Analytics Pro

Launched Oct 21, 2024

Categories

Built by Shopify

Address

305-307, Victoria Prime, Near Water Tank, Kaliyabid, Bhavnagar, GJ, 364002, IN

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Capture Customer Sessions and Live Sessions, Diagnose Issues, and Gain Actionable Insights!

Session Replay & Debug Analytics empowers Shopify store owners by capturing and analyzing customer sessions and live sessions, offering advanced tools to identify and resolve website issues in real-time. Whether you want to understand customer behavior or debug website crashes, this app provides a powerful toolkit to help you maintain a smooth, optimized online store and perfect customer service If you want some simple functions. You can try "Session Replay & Analytics"

Session Replay & Debug Analytics empowers Shopify store owners by capturing and analyzing customer sessions and live sessions, offering advanced tools to identify and resolve website issues in real-time. Whether you want to understand customer behavior or debug website crashes, this app provides a powerful toolkit to help you maintain a smooth, optimized online store and perfect customer service If you want some simple functions. You can try "Session Replay & Analytics" more
  • Session Replay: Easily capture and replay your customer's interactions
  • Live Session Monitoring: View live sessions as they happen!
  • Remote Control for Live Assistance: Take control of the customer’s session
  • Record Activity: Record and save customer activities on your store
  • Live Call Support: Enable live calls directly within the session to communicate

Pros

  • Allows Shopify store owners to capture and replay customer sessions for detailed analysis
  • Empowers users to identify and resolve website issues in real-time, enhancing store optimization
  • Offers live session monitoring, enabling users to view sessions as they occur
  • Provides remote control for live assistance, allowing store owners to take control of customer's sessions for better support
  • Records and saves customer activities, which is beneficial for understanding customer behavior
  • Includes live call support within the session, facilitating direct communication between store owners and customers

Cons

  • May involve privacy concerns due to recording and monitoring customer sessions
  • Could require a learning curve to fully utilize all the advanced tools and features
  • Potentially high resource consumption on the Shopify platform, affecting performance for some users
  • Might be considered complex or over-featured for users seeking simpler analytics tools

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