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Customer reviews: Stape Conversion Tracking

Develop by Shopify

Reviews (27)

Overall rating
4.1

What Merchants Think

Merchants appreciate "Stape Server GTM" for its seamless integration and user-friendly interface. Many find it an effective tool for managing server-side Google Tag Manager (GTM) settings and enhancing Google Analytics setups. The app's robust performance under heavy workloads is a notable highlight, paired with excellent customer support.

Key Strengths

  • Seamless integration with existing systems
  • Robust performance and reliability under heavy workloads
  • User-friendly interface
  • Effective for Google Analytics setup
  • Responsive customer support that listens to feedback

Common Concerns

  • Lack of clarity on setting up e-commerce data layers and webhooks
  • Issues with tracking specific events like purchases

Final Thoughts

"Stape Server GTM" is well-received for its strong capabilities in server management and analytics integration. While a few users face challenges with specific functionalities, overall, the app is praised for its performance and support, making it a valuable resource for those familiar with data layers and GTM setups.

alamea-shop

Dec 03, 2025  on Shopify

Be aware!! After going through the complete setup over 10x times, the performance Google Ads tracking has now completely stopped leaving me with no data! Additionally the Stape setup requires you to delete all other client based tracking pixel in order to work somehow properly. ( This Risk i was not aware of leaving me with no proper tracking system now, a total nightmare!) ->SGTM Tracking Performance is exremly fragile and the Stape system is not really user friendly unless you are a web developer. The Tracking doesnt work anymore and has been declining causing damage to my ad campaigns and my revenue for weeks. Since using Stape i loose money due to unclean tracking data and too much instability in the tracking system. ->When reaching out to support: Worst Service Ive seen so far. If you contact the support they'll reject your request immediately and avoid a feedback in clear need. The need of the customer is not heard causing frustration. They redirect you to "Stape Care" which can (maybe help) but you'll have to pay USD900 to get it done.. If a support system which is needed in case of failure and issues, wants 900USD for checking your screenshots, then this System is not build to improve or optimze the customer needs! For now, ive never been so frustrated using an app, and I canNOT recommend using it.

Wares for All Reasons

Sep 17, 2025  on Shopify

Be careful when you cancel, they won't stop billing

Premiere Peau

Aug 03, 2025  on Shopify

Custom pixel isn't working

Montevair

Jul 20, 2025  on Shopify

As much as i would love to give it 5 stars, my data layer code isn't working for my custom pixel, it mentions pixel is not subscribed to any customer events and nothing is tracked after add to cart, i am also unable to send webhook test, tried reaching out to support yet to receive a reply. i would appreciate it if someone could reach out and solve my issue as soon as possible

Proof-Reading-Service.com

Jun 05, 2025  on Shopify

Stape Server GTM is difficult to configure without technical expertise, and after multiple attempts, I was still unable to get it working. Although the app is free, I cannot recommend it based on my experience.

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