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SequenceFlow Support

Develop by SequenceFlow

$79-$549

/ Month
7 Days Free Trial

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About SequenceFlow Support

Launched Oct 19, 2026

Categories

Helpdesk

Built by SequenceFlow

Address

mt lincolnweg 22 H20, amsterdam, 1033 SN, NL

Website Privacy policy
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Description

Answer "where is my order?" emails in seconds. Each draft already shows the order and tracking.

SequenceFlow Support connects your support mailbox (Gmail or another IMAP/SMTP mailbox) to your Shopify orders. When a customer emails, it finds the right order, reads the status and tracking, and writes a reply in your tone of voice and the customer's language. You review, edit and send it with one click: nothing is sent without your approval. Your FAQ, return policy and product information become the knowledge base for every draft.

SequenceFlow Support connects your support mailbox (Gmail or another IMAP/SMTP mailbox) to your Shopify orders. When a customer emails, it finds the right order, reads the status and tracking, and writes a reply in your tone of voice and the customer's language. You review, edit and send it with one click: nothing is sent without your approval. Your FAQ, return policy and product information become the knowledge base for every draft. more
  • Drafts that include the customer's order, fulfilment status and tracking
  • Works with your existing Gmail or IMAP/SMTP support mailbox
  • Replies in the customer's language, in your brand's tone of voice
  • You approve every reply before it is sent
  • Read-only order access; your store is never changed

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