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Customer reviews: SendOwl

Develop by SendOwl
<h3>What Merchants Think</h3> <p>Merchants generally find "SendOwl" to be a valuable tool for digital content delivery. Many users appreciate its ease of use, seamless integration with platforms like Shopify, and efficient customer support. While the app has gained loyalty over the years for its reliability, there are mixed feelings about recent pricing changes and the addition of features that may not align with all users' needs.</p> <h3>Key Strengths</h3> <ul> <li>Easy setup and use, even for those with no technical background.</li> <li>Seamless integration with Shopify and other e-commerce platforms.</li> <li>Robust customer support that is responsive and helpful.</li> <li>Automation in content delivery and license key management.</li> <li>Effective delivery options and product bundling capabilities.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Recent pricing changes have made the service more expensive for some users.</li> <li>Email delivery issues, particularly with emails landing in spam.</li> <li>Addition of functionalities that some users feel clutter the experience.</li> <li>Complaints about charges even when using the free trial.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "SendOwl" is well-received for its functionality and support, but the recent pricing policy and additional features may not suit all users. While it remains a strong choice for digital product delivery, potential customers should carefully consider the current pricing model and available features against their specific needs.</p>
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Reviews (164)

Overall rating
4.4

What Merchants Think

Merchants generally find "SendOwl" to be a valuable tool for digital content delivery. Many users appreciate its ease of use, seamless integration with platforms like Shopify, and efficient customer support. While the app has gained loyalty over the years for its reliability, there are mixed feelings about recent pricing changes and the addition of features that may not align with all users' needs.

Key Strengths

  • Easy setup and use, even for those with no technical background.
  • Seamless integration with Shopify and other e-commerce platforms.
  • Robust customer support that is responsive and helpful.
  • Automation in content delivery and license key management.
  • Effective delivery options and product bundling capabilities.

Common Concerns

  • Recent pricing changes have made the service more expensive for some users.
  • Email delivery issues, particularly with emails landing in spam.
  • Addition of functionalities that some users feel clutter the experience.
  • Complaints about charges even when using the free trial.

Final Thoughts

Overall, "SendOwl" is well-received for its functionality and support, but the recent pricing policy and additional features may not suit all users. While it remains a strong choice for digital product delivery, potential customers should carefully consider the current pricing model and available features against their specific needs.

Logic Of English

Aug 08, 2024  on Shopify

SendOwl has helped us securely deliver digital content - a service we have not had the resources to build ourselves. They are quick with customer service and pivoted nicely when shopify deprecated the old checkout process.

Thunderbolt-Streaming-Media

Nov 30, 2023  on Shopify

I love send owl because of its ease of use. you need no technical background to set it up. it also allows us to import thousands of license keys at once and automatically delivers our downloads and licenses. its a great product especially for the entry cost.

Monogram Moments

Jun 26, 2023  on Shopify

I have very much enjoyed using SendOwl. It's been an app that has given me 0 issues. I understand with technology sometimes servers are going to go do for whatever reason, and SendOwl is always incredibly quick to get things working again the few times it has happened over the last 4 years. Very happy with this app, their customer service, and pricing. I will continue to use this app for my website!

Frump Fighters

Apr 21, 2023  on Shopify

Works smoothly and allows us to bundle products together easily for specific variants on Shopify. I also love that: - You can delivery in various formats, from redirect link to file upload to drip, to a service. - through SendOwl we can send product updates to all our customers. - when you process a refund on Shopify it automatically locks file access as well on SendOwl (but you can undo that if customer still needs access) - able to set up a link to the downloads page from all the customer touch points, like thank you page, order page, and order confirmation email.

First In Architecture

Feb 24, 2022  on Shopify

I have been using SendOwl integration with my Shopify store for over 5 years now. It is a great service, and helps me to deliver my digital goods to my customers. The dashboard is easy to use, and setting up products is very straight forward. Any time I have contact support they have been very quick to reply and super helpful to get any issues solved. I would 100% recommend using SendOwl to deliver digital files to customers via your Shopify store.

Discovery Center Store

Mar 18, 2014  on Shopify

Great app, simple to set-up, and get started with. Lots of options for digital content delivery, it was just what we were looking for. We have had no issues with it, works great. The free trial give you enough time to try things out to see if it will work for you ... and it will.

Short Game Secrets

Jan 15, 2014  on Shopify

We searched for a while looking for a digital delivery app, choosing Sendowl after testing out a couple of others. The entire process is now automated, the set up was simple and the support is fantastic. We will continue to use Sendowl for our business as we grow and upgrade through the tremendous value plans as we do. I can't recommend it highly enough, try it out, you won't be disappointed!

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