Reviews: Sendle Integration Ship & Save

Customer reviews: Sendle Integration Ship & Save

Reviews (22)

Overall rating

3.2

5

8
4
3
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1

3

What Merchants Think

The "Sendle Integration Ship & Save" app receives mixed reviews from merchants. While many users appreciate the ease of integration, time-saving features, and excellent customer service, particularly from a representative named Andrew, others express dissatisfaction with the service, citing issues with delayed shipments and perceived high costs.

Key Strengths

Seamless integration with Shopify
Excellent customer service, frequently praised for being helpful and responsive
Time-saving features, including efficient tracking and label printing
Ease of use, even for beginners
Competitive rates and the ability to compare pricing among different providers

Common Concerns

Significant delays in shipment pickup and delivery
Additional cost of $9.95 USD a month, considered excessive by some users
Lack of responsiveness and knowledge from some customer service representatives
Issues with order processing and technical challenges

Final Thoughts

Overall, the "Sendle Integration Ship & Save" app appears to be a valuable tool for merchants looking for a streamlined shipping solution. Despite some complaints regarding shipment delays and costs, its ease of use, excellent customer service, and comprehensive features make it a worthwhile consideration for many users, particularly those needing efficient integration with Shopify.

Hooper Ruff

Aug 15, 2024 on Shopify

You need this app in your life. If you’re starting out - this is for you! Also, as you grow this app will make things easier and better. Can also be used for B2C and B2B. Highly recommend.

BabelBooks

Jun 20, 2024 on Shopify

I have been using the app for 4 years and just added the Australia Post integration which works beautifully. Andrew and Bivash are really listening to the feedback they receive and are very prompt in implementing fixes / improvements. Thank you to the Team: I highly recommend this app.

My Home Pantry

May 02, 2024 on Shopify

This app is great. It saves me so much time. Customer service is great. Andrew helped me fix a few errors I had made with in hours of me needing help. He also took the time to step me through using the app so it can be even more effective for my needs.

Ronita

Jan 08, 2024 on Shopify

I did experience some basic technical challenges Andrew from customer service was very helpful in dealing with the issue . Very happy with the shipping app which allows me compare pricing between different providers

Glamour Glow

Oct 24, 2023 on Shopify

Easy integration even for a novice like myself. Customer support is phenomenal. Rates are fantastic. Andrew is a top bloke. No issue is too big or too small. Super quick responses too.

RediShade AU

Oct 22, 2023 on Shopify

I am very happy with the APP and especially with the support provided by Andrew, who has been great to work with. The integration with Shopify works seamlessly and I especially love the continuous tracking feedback for me and for my customers. I would highly recommend Sendle for anyone looking for quick and reliable shipping of smaller size parcels (<120cm longest dim) across all Australia and New Zealand.

Stable-Ised Equine

Aug 15, 2023 on Shopify

I am extremely grateful to have had Andrew assist me with all of my questions relating to using Sendle Shipping for my new website. There is customer service and then there is Andrew who is on a whole other level. It is difficult to receive this kind of online support at times but Sendle Shipping has been a breeze.

Muscle Station

Jul 10, 2023 on Shopify

So I found this App is perfect. Some APP allow you to track the items but you cant buy label and some do other way, but this APP will do all at once place. Team support is very quick . Thank you Andrew for always helping us when we needed. Highly Recommended