Reviews: Sender Email Marketing & SMS

Customer reviews: Sender Email Marketing & SMS

Reviews (23)

Overall rating

4.5

5

16
4
3
2

1
1

1

What Merchants Think

The app "Sender Email Marketing & SMS" is generally well-received by merchants for its ease of use and intuitive interface. Many users find it to be a valuable tool for enhancing customer engagement and automating email marketing campaigns. While most reviews emphasize a positive experience, a few users have reported issues with customer support and technical glitches.

Key Strengths

Easy setup and user-friendly interface
Affordable pricing with a useful free plan
Effective automation and segmentation features
Modern design with built-in templates
Improves customer engagement and sales

Common Concerns

Occasional technical glitches during installation
Challenges with domain and email confirmation
Slow and inconsistent customer support responses
App compatibility issues with Shopify

Final Thoughts

Overall, "Sender Email Marketing & SMS" is recognized as a powerful tool for email and SMS marketing that facilitates increased customer engagement and sales. Despite some concerns with support and technical issues, it remains a preferred choice for many due to its affordability and efficiency in streamlining marketing campaigns.

Wallypop/Boulevard Designs

Feb 11, 2024 on Shopify

I got everything all set up at Sender.net, imported my list from my old email marketing app, set up the automations and everything, and Sender won't attach to my shopify account for some reason. Reached out to the chat support and "John" told me that MAYBE someone would look at it, and MAYBE someone would get back to me, but don't call them, they'll call me. That was it. So... I guess I'm moving on to another company and wish I could get the past two hours of set-up time back. Sender did fix the issue, and since then has sent at least three emails asking me to delete this review. I'll upgrade to two stars for fixing the issue, but the review is really about the absolutely awful service from John. And it was awful. He really underscored that my issue would not be a priority for their tech support. Based on information from him, I moved on.