Sellbrite logo

Customer reviews: Sellbrite

Develop by Sellbrite

Reviews (197)

Overall rating
4.4

What Merchants Think

The consensus among merchants is that Sellbrite is a highly useful tool for synchronizing product inventories across multiple sales channels. Users frequently commend its effectiveness in simplifying workflows and providing responsive customer support, although there are some technical limitations noted by a few customers that affect their integration experience.

Key Strengths

  • Excellent customer support with helpful and responsive staff.
  • Streamlines inventory management across multiple sales channels.
  • Facilitates easy product listing and synchronization.
  • User-friendly interface that is accessible even to less tech-savvy users.
  • Reliable performance in managing Etsy and Shopify integrations.

Common Concerns

  • Lack of API support for automated inventory management.
  • Challenges with integrating and updating data, especially with larger product catalogs.
  • Limited pricing options for platforms like Amazon.
  • Poor customer service for resolving complex issues related to large-scale integrations.
  • Substandard reporting features.

Final Thoughts

Overall, Sellbrite is highly regarded and recommended by many for its core functionalities and strong customer service. It is particularly effective for small to medium-sized inventories and various sales channels. However, it faces criticism for its handling of more complex integration tasks and lack of automation features, which could impact its suitability for businesses with extensive inventory needs.

Model Shoe Renew

Dec 18, 2024  on Shopify

Sharon from Sellbrite has been a HUGE help helping me with problems we had with the shopify store. A+

PSQuilting

Dec 12, 2024  on Shopify

I have been with sellbrite for a couple of years and have two accounts. The on account is for son and he periodically makes things for me to post for him. It is not daily or weekly. Well, we have been working on Christmas stockings and I wanted to post them. Unfortunately, our tokens had expired and we were not able to get them back. I talked to my SEO person and they tried to help where they could but still no tokens to be able to post. Everyone at Sellbrite worked and worked with me to get this back up and running. Finally, I got my Christmas present, they (as a team) got me back up and running on both sites. I am so happy about that. With this company, you are definitely in good hands and they will work until the matter is fixed or resolved. Hands down, they are the best to work with it.

DooDah Distribution

Jun 13, 2024  on Shopify

you cannot do a live API feed to the inventory catalog. you cannot continue to import data once the product catalog is setup. it is all csv updates nothing automated. the data to amazon you can only do 1 price you cand do business price, lowest price, sale price. the info to ebay you cannot do specifications. if you wan to update inventory in a significant way its all b y hand or spreadsheet which was the same technology as he 1980s. this site is good for less than 100 products.

Silent Mfg

May 30, 2024  on Shopify

I've been using Sellbrite to sync product inventories across multiple sales channels, and it's been a fantastic tool. The ability to create products in one place and then post them to all other sales channels has simplified my workflow tremendously. Customer service has been easy to access, and any issues I've encountered were addressed promptly. It's user-friendly and efficient, making multi-channel selling a breeze. Highly recommend for anyone looking to streamline their online sales!

American Rod Company

Apr 03, 2024  on Shopify

The app has functioned just as it's supposed to so far. I'm not the most tech savvy person, I mean I'm not facebook user bad, but E-commerce is definitely a new frontier. When I got in touch with their online support, they were really helpful in answering my questions and addressing any concerns I had.

Platinum So n Sews

Jul 26, 2023  on Shopify

I have had some problems but every time I write someone, I get a response and they work with me to get the correct response. It really helps with inventory. Yes, I will admit ebay is slow but it is all on ebay not on Sellbrite. Etsy is always spot on which tells me it is ebay. They just can't seem to keep up. I try to stay on top of inventory which helps Sellbrite know what my inventory is. Great people to work with.

Sock Panda

Jul 24, 2023  on Shopify

*Final Update* a little kicking a screaming and I got the needed attention. The issue is resolved' *Update* apparently, I am somehow incorrect in my assessment despite reporting my concern a month ago. Apparently, the ticket was only created 6 days ago. I requested information regarding the ticket but was not provided any information or timeline. I guess customer service kept me informed and was actually trying to fix the issue when it was first reported. My multiple marketplace integrations is actually very important to Sellbright. I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

Racks Offprice

Apr 27, 2023  on Shopify

Been using for several years now. Our experience has been excellent all around. Highly recommended. My only complaint is that the report features are substandard.

Mid Mod

Mar 12, 2015  on Shopify

Great product, very helpful and responsive support. Works well to keep track of inventory and listings on various channels.

Scroll to Top