Shopify Search & Discovery App Review: Features & Performance

Customer reviews: Shopify Search & Discovery

The Shopify Search & Discovery app helps merchants enhance their store's search functionality, product recommendations, and navigation. Reviews from real users provide insights into its performance, ease of use, and impact on sales—helping you decide if it's the right fit for your business.

Reviews (484)

Overall rating

5

382
4

76
3

17
2

12
1

25

What Merchants Think

Merchants generally view the "Shopify Search & Discovery" app as a valuable tool for enhancing their store's search capabilities and product discovery. While many appreciate its functionality and the ability to offer better search experiences for customers, some have expressed concerns about certain limitations and areas for improvement. Overall, the app is seen as a crucial addition for stores looking to enhance user experience and search precision.

Key Strengths

Offers improved search functionality and product discovery.
Free to use, providing a cost-effective solution for merchants.
Helps increase site conversion rates.
Facilitates cross-selling and complementary product recommendations.
Easy to integrate and setup within stores.

Common Concerns

Limitations on filter options, such as the maximum number displayed and customization per collections.
Search limitations, including issues with SKU searches and search result filtering by image.
Some features, like filter visibility, are language-specific and may not work well with multiple languages.
Insufficient customization options for presenting search results and product recommendations.
Challenges with integrating and functioning seamlessly with certain Shopify themes and large inventories.

Final Thoughts

The "Shopify Search & Discovery" app is a well-received tool that enhances a store's search efficiency and product discovery capabilities. While its free nature and core strengths make it a preferred choice for many merchants, there are areas that require further enhancements to address limitations and improve user experience. Continued development and updates will likely increase its adoption and efficacy across diverse store requirements.

PeachPerfectSkin

Jan 06, 2024 on Shopify

Update after few weeks of reseach.. The issue was on my side.. I installed the custom code which killed "Search & Descovery" app. Shopify support was so kind to check my templates and point me out the cause of the issue. Great work guys and the app is just what I need for my eshop! Hello. In general, the app is OK, but it has some flaws, making it impossible to use in my particular case. 1. It lists more products that it's configured manually. For example, you have only 3 products configured manually to be displayed in a certain place, but your template allows for a maximum of 6 products in that position. So this app just adds some random items to the list on top of those added manually. 2. Dawn v12.0 is not supported. I contacted the dev team on the subject, but have received no reply so far. I hope this is because of Christmas vacation time.

Vidlogix

Dec 30, 2023 on Shopify

It is a real junk app like most Shopify apps. The people responsible for managing these apps are not smart people and should probably seek employment elsewhere like McDonald's. It is 2024 and you merchants can't, for example, filter on percent discount or review distribution. Sure, you can do it, but it's a manual process. Try scaling that for large businesses and you are screwed.