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Customer reviews: Shopify Search & Discovery

Develop by Shopify

Reviews (1,312)

Overall rating
4.6

What Merchants Think

Merchants generally view the "Shopify Search & Discovery" app as a valuable tool for enhancing their store's search capabilities and product discovery. While many appreciate its functionality and the ability to offer better search experiences for customers, some have expressed concerns about certain limitations and areas for improvement. Overall, the app is seen as a crucial addition for stores looking to enhance user experience and search precision.

Key Strengths

  • Offers improved search functionality and product discovery.
  • Free to use, providing a cost-effective solution for merchants.
  • Helps increase site conversion rates.
  • Facilitates cross-selling and complementary product recommendations.
  • Easy to integrate and setup within stores.

Common Concerns

  • Limitations on filter options, such as the maximum number displayed and customization per collections.
  • Search limitations, including issues with SKU searches and search result filtering by image.
  • Some features, like filter visibility, are language-specific and may not work well with multiple languages.
  • Insufficient customization options for presenting search results and product recommendations.
  • Challenges with integrating and functioning seamlessly with certain Shopify themes and large inventories.

Final Thoughts

The "Shopify Search & Discovery" app is a well-received tool that enhances a store's search efficiency and product discovery capabilities. While its free nature and core strengths make it a preferred choice for many merchants, there are areas that require further enhancements to address limitations and improve user experience. Continued development and updates will likely increase its adoption and efficacy across diverse store requirements.

PfotenParadies

Apr 10, 2024  on Shopify

Ranok Inc

Apr 10, 2024  on Shopify

Update: The issue has been resolved, I'm happy. Everything was working fine until one day. One of the main filters, availability, stopped working. The support can only write half a screen of text about how sorry they are and how they understand how important it is. But the ability to solve the problem is absent. I never thought I would say this, but Shopify support has become more useless than Amazon support.

Bitz-Bitz / Eco Cars

Apr 09, 2024  on Shopify

Very helpful. Thank you

SolarBoostCharger

Apr 08, 2024  on Shopify

TRENDDOTCOM

Apr 07, 2024  on Shopify

Extremely useful. I learned greatly how to boost my Website Products for optimization and marketing.

Cheaphut

Apr 07, 2024  on Shopify

Tell us about your experience with Shopify Search & Discovery

L M D

Apr 07, 2024  on Shopify

Excelente

Sassy Lux Designs

Apr 05, 2024  on Shopify

Absolutely love how Shopify is eveolving to make the platform a success for us. This in my opinion, is a must have for all brands looking to generate massive sales for their brands.

MTG Brew Maniacs

Apr 05, 2024  on Shopify

NuBodyRx

Apr 04, 2024  on Shopify

Prayog Boxes & More

Apr 04, 2024  on Shopify

Aguaclara / Applauzi

Apr 02, 2024  on Shopify

Elope in Austin

Apr 02, 2024  on Shopify

Easy to use and understand

TreatandScrub

Apr 01, 2024  on Shopify

Poole Harbour Watersports

Feb 26, 2024  on Shopify

This is a great, easy to use app. works seamlessly on the website and our click rate has increased rapidly already. good reports provide great insight into any missed searches and keywords

NnbGlobal

Jan 10, 2024  on Shopify

Orders are not fetching till now - kindly Auto tune up to get healthy targets on Orders for a life time in order to continue to stick on the sales channel. Help this channel : https://nnbshopi.myshopify.com/ and https://nnbglobal.blogspot.com/ encourage me as unselfish of e.commerce, guide the people get the orders and able to pay upcomming fees after the trial period. Make success the trial period. I am unable to do much. Senior Developers may can help us with out our request in " Auto Tune Up " mode. Please apply marketting places to which countries actually CJdropshipping and Shopify doing well rather Country India. Auto fix for the same. Appreciates the Good Offices

PeachPerfectSkin

Jan 06, 2024  on Shopify

Update after few weeks of reseach.. The issue was on my side.. I installed the custom code which killed "Search & Descovery" app. Shopify support was so kind to check my templates and point me out the cause of the issue. Great work guys and the app is just what I need for my eshop! Hello. In general, the app is OK, but it has some flaws, making it impossible to use in my particular case. 1. It lists more products that it's configured manually. For example, you have only 3 products configured manually to be displayed in a certain place, but your template allows for a maximum of 6 products in that position. So this app just adds some random items to the list on top of those added manually. 2. Dawn v12.0 is not supported. I contacted the dev team on the subject, but have received no reply so far. I hope this is because of Christmas vacation time.

Vidlogix

Dec 30, 2023  on Shopify

It is a real junk app like most Shopify apps. The people responsible for managing these apps are not smart people and should probably seek employment elsewhere like McDonald's. It is 2024 and you merchants can't, for example, filter on percent discount or review distribution. Sure, you can do it, but it's a manual process. Try scaling that for large businesses and you are screwed.

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