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Customer reviews: Seal Subscriptions App

Seal Subscriptions is a Shopify app designed to help merchants manage and grow recurring revenue through subscription services. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,851)

Overall rating
4.9

What Merchants Think

The "Seal Subscriptions App" receives generally positive feedback from merchants, highlighting its ease of use, comprehensive features, and responsive customer service as standout attributes. While many appreciate its affordability and intuitive setup process, some users experience technical glitches and communication lags with support, especially those located in different time zones.

Key Strengths

  • Easy setup and user-friendly interface.
  • Responsive and helpful customer support team.
  • Flexible pricing plans with a functional free tier.
  • Comprehensive features for managing subscriptions effectively.
  • Seamless integration with Shopify and other apps.

Common Concerns

  • Technical glitches, including subscription and transaction errors.
  • Challenges with time zone differences in customer support.
  • Limited in-app feature enhancements and analytics.
  • Difficulty in customizing subscription intervals and pricing structures.

Final Thoughts

Overall, the "Seal Subscriptions App" is well-regarded for its functionality and cost-effectiveness, providing robust solutions for subscription-based e-commerce needs. While certain limitations and technical issues are noted, the app's strong support and comprehensive offerings make it a recommended choice for many Shopify merchants.

AesthetiKsLAB

Nov 15, 2024  on Shopify

The Libertyville Coffee Co.

Nov 14, 2024  on Shopify

TLDR: You'll save money on app fees but you'll lose customers while spending more time on customer support. App performance: We've had numerous surprise issues (products dropping from subscriptions, charges for shipping within free delivery area, email notices to customers of billing issues that didn't exist.) All of these generate poor customer experiences, exactly the opposite of what we work so @#$* hard to achieve. The logging functions don't capture adequate data for you to figure out what happened so you reach out to... Support: ...which is highly skilled at responding with a question that kicks the can down the road. If I were to guess, their internal performance metrics are focused on ticket response time and not on number of interactions or issue resolution. Easier to respond with canned responses, which can be wildly off the mark, until the customer (you) gives up.

Sacred Healing

Nov 14, 2024  on Shopify

Fantastic support. I had problems as my theme could not add recurring payments memberships to cart. They coded it for me within a day so it all works perfectly fine now. Many thanks!

SoltisMarketing

Nov 14, 2024  on Shopify

Exceptional Service! I never imagined retaining clients could be this effortless. Seal Subs has truly exceeded my expectations, making client retention seamless and straightforward. I'm incredibly grateful for their support and highly recommend them to anyone seeking reliable, top-notch service.

Deeds Selfcare

Nov 14, 2024  on Shopify

Be:Loved 2025

Nov 14, 2024  on Shopify

Great, just installed and it was very easy, fingers crossed!!

Little Coven Clothing

Nov 13, 2024  on Shopify

super easy to use and really well detailed thank you so much

Trent Allen Gourmet Coffee

Nov 13, 2024  on Shopify

very good and easy to use

The Rothfeld Apothecary

Nov 13, 2024  on Shopify

Brady's Wellness Rx

Nov 13, 2024  on Shopify

Awake Coffee

Nov 13, 2024  on Shopify

Awesome support, way better than the Shopify's own subscription add-ons

Springer

Nov 13, 2024  on Shopify

Great app! Our theme can be tricky with apps and the team helped with some dev that I needed to get the app to work and show up! Resolved in a couple of days and up and running perfectly. Exactly what we wanted and needed.

PureMotus

Nov 13, 2024  on Shopify

really great plug in

My Store

Nov 12, 2024  on Shopify

Marko from Support was a huge help to me! Brilliant app for your store.

Corridge

Nov 12, 2024  on Shopify

The Clear Skin Company

Nov 12, 2024  on Shopify

Service team was excellent and very quick in response. The app integrates seamlessly with with Shopify and other apps.

ToppleAI

Nov 11, 2024  on Shopify

not bad, quick and easy integration

Lulie

Nov 11, 2024  on Shopify

great app, the team is very helpful!

LUI

Nov 11, 2024  on Shopify

Fácil de usar y económica. Hay limitaciones con las versiones más económicas pero la verdad está bastante bien, me ha gustado

Planted

Nov 11, 2024  on Shopify

Only been using a month or so but very impressed. Extremely easy to install and all of the backend admin and automated customer emails are taken care of, whilst being super easy to customise if you wish. Service is also excellent, very quick responses, clear and easy to understand style of communication and friendly. Sometimes running a business can feel like you're just problem solving the whole time, so it feels invaluable when you come across a product or service that simply delivers.

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